Center of Excellence Program Manager

About CleanSlate:

At CleanSlate Centers, we are committed to transforming lives through evidence-based addiction treatment. Our Centers of Excellence (COE) Care Management Team plays a critical role in helping patients overcome barriers, connect with vital services, and find hope in recovery. As the COE Program Manager, you will lead a passionate team that brings peer recovery support and care coordination directly into communities—building bridges to recovery and empowering lives.

The Role:

The COE Program Manager oversees the day-to-day operations of our Centers of Excellence program. In this leadership role, you will guide, train, and support a team of Certified Recovery Specialists and Care Coordinators while promoting the integration of recovery support services into the patient experience across CleanSlate centers. This is a dynamic, hands-on role ideal for someone who thrives in collaborative environments and is committed to advancing recovery services in behavioral healthcare.

What You’ll Do:

• Manage the COE Care Management Team, providing regular supervision, guidance, and development opportunities

• Ensure seamless coordination between patients, staff, and community partners for effective recovery support

• Facilitate team learning through quarterly COE collaboratives and customized training sessions

• Monitor and audit documentation and program data to ensure compliance and drive quality improvement

• Serve as a liaison between COE staff, Center Managers, and Center Medical Directors

• Support integration of behavioral health and recovery support services into all aspects of patient care

• Provide on-call support as needed to Certified Recovery Specialists

• Champion a culture of shared learning, collaboration, and continuous improvement

• Maintain alignment with regulatory standards, payer expectations, and organizational protocols

What We’re Looking For:

• Bachelor’s degree in Human Services or a related field (Chemical Dependency, Social Work, Counseling, Psychology preferred)

• 3+ years of experience in a human services or substance use treatment setting, including supervision and program planning

• Active Certified Recovery Specialist Supervisor (CRSS) Certification required

• Knowledge of community resources, referral networks, and peer support integration

• Experience in case management or care coordination strongly preferred

• Excellent communication, organizational, and leadership skills

• Ability to manage multiple priorities, provide clear supervision, and work independently

• Valid driver's license and ability to travel between sites as needed

Why CleanSlate?

• Monday–Friday schedule – no weekends or major holidays

• Generous PTO, floating holiday, and paid company holidays

• Medical, dental, and vision benefits + 401(k) with company match

• Company-paid life and disability insurance

• A mission-driven culture where your leadership helps shape the future of recovery

Lead with purpose. Apply today and help build a system of support that makes recovery possible for every patient we serve.