Billing Supervisor

We’re seeking an experienced Billing Supervisor to lead and support our billing team in delivering efficient, accurate, and compliant revenue cycle operations. In this role, you’ll provide day-to-day oversight, training, and performance management for billing staff, ensuring all processes align with organizational priorities and regulatory standards. You’ll play a vital role in driving operational excellence, supporting team development, and contributing to the organization’s overall financial success.

What You’ll Do:

• Properly train, educate and discipline Reimbursement Specialists on required job tasks.
• Review and approve Reimbursement Specialists payroll and Paid Time Off requests.
• Utilize daily, weekly and monthly reports accordingly to supervise team.
• Work closely with Sr. Manager to grasp all aspects of any generated income and problematic areas.
• Relay important information and updates to appropriate department staff and managers.
• Perform regular internal staff audits.
• High team interaction; ability to effectively work within a team environment.
• Provide feedback to upper management on changes/updates that impact RCM.
• Effectively communicate with external vendors/payers to resolve claim issues.
• Ability to analyze and solve behavioral health, medical and lab billing issues.
• Ability to prioritize multiple tasks.
• Ability to document and explain detailed trainings and apply oral/written instructions as needed.
• Acceptable and reliable attendance and punctuality.
• Any and all other tasks or projects, as assigned.

What We’re Looking For:

• Minimum of 5 years of thorough working knowledge of entire medical billing process and revenue cycle workflow.
• Minimum of 2 years supervisory experience.
• High School Diploma or Equivalent.
• Moderate experience of Microsoft Office products.
• Knowledge of substance abuse billing and behavioral health carve out plans.
• Ability to coach staff in day to day responsibilities.
• Ability to develop and train staff on process improvements.
• Ability to achieve maximum time effectiveness.
• Ability to successfully partner with CBO Management and Operations Leadership.

Why Join Us?

• Monday–Friday schedule – no nights or major holidays
• Remote-friendly environment with flexible work arrangements
• Competitive pay and comprehensive benefits package
• Generous PTO, floating holiday, and paid company holidays
• Medical, dental, and vision coverage + 401(k) with company match
• Company-paid life and disability insurance

• High School Diploma or Equivalent
• Minimum of 5 years of thorough working knowledge of entire medical billing process and revenue cycle workflow.
• Moderate experience of Microsoft Office products
• Knowledge of behavioral health carve out plans
• Ability to coach Billing Team Staff in day-to-day responsibilities
• Ability to develop and train Billing Team Staff on process improvements
• Flexible in time management
• Ability to successfully partner with CBO Management and Operations Team
• Properly train, educate and discipline all employees on required job tasks
• Review and approve Billing Staff payroll and Paid Time Off requests
• Utilize daily, weekly, and monthly reports accordingly to manage team.
• Work closely with Sr. Manager to grasp all aspects of any generated income and problematic areas.
• Relay important information and updates to appropriate department staff and managers
• Perform monthly internal staff audits.
• High billing team interaction: ability to effectively work within a team environment.
• Provide feedback to Upper Management on changes/updates regarding Revenue Cycle
• Other responsibilities, as requested by CleanSlate Leadership Team.
• Billing Process Oversight:
  • Charges, payment posting, appealing AR, mail & deposits, patient billing, internal audits, external audits, and event tracking.
• All other tasks or projects, as assigned.
• Acceptable and reliable attendance and punctuality.

Physical and Environmental Demands:

• Vision sufficient to read a computer screen, printed text, and handwritten documents.
• Manual dexterity to operate a computer keyboard daily.
• Ability to speak and hear sufficiently to communicate clearly in person and over the telephone, and in various forms of written communication.
• Ability to analyze and solve behavioral health billing issues.
• Ability to prioritize multiple tasks.
• Ability to document and explain detailed trainings and apply oral/written instructions as needed.
• Ability to work in a remote environment