Contract Administrator- Chicago

Join us at CVR Associates. For over 30 years, CVR has established a reputation of providing innovative solutions for the affordable housing industry. We deliver solutions, insights, and ideas tailored to meet the needs of our clients. 

Our dedicated team is committed to making a difference in the lives of individuals and families. We are seeking passionate and detail-oriented Housing Specialists to support our Housing Choice Voucher (HCV) Program.

CVR is seeking an HCV Contract Administrator to ensure the processing of HCV contract leasing functions. The Contract Administrator is responsible for ensuring owner and unit eligibility, rent reasonableness, HAP contract execution, and accurate rent calculations. One of the primary functions of this role is to work with Tenants, Owners and Property Managers, providing regular updates and correspondence to articulate accurate HAP contract execution and Lease compliance. This role communicates with all tiers of the HCV program and must have a thorough knowledge of HCV protocols and timetables.

The Contract Administrator is responsible for ensuring all tenant transitions are complete within deadlines and have been properly vetted for accurate Rent Determination and to meet all housing needs as required. 

Essential Job Functions

• Review all Housing Assistance Request for Tenancy Approval to assure all required documents are completed accurately.
• Review and create new units in Yardi.
• Initiate inspection process for new moves and monitor results through the leasing process.
• Ensure rent reasonableness and tenant affordability.
• Calculate income, deductions, utility allowances, rent to owner and HAP payments.
• Accurately process files within the timelines specified according to departmental goals.
• Assures new lease ups are completed to meet goals and deadlines set by management.
• Review and process Housing Assistance Payments Contracts to assure they meet quality assurance.
• Process manual payment adjustments as needed.
• Utilizes information gathered from research to accurately, properly and timely close out sales force tickets.
• Meets goals with Salesforce cases set by management.

QUALIFICATIONS / EXPERIENCE:

• Associates degree and/or college credit hours preferred in business, social work, or public administration.
• 3-5 years of previous experience working with the public in a Housing Choice Voucher, low-income tax credit, property management/compliance and similar non-profit programs.
• 3-5 years of client service experience.
• Experience working in a high-volume call and production environment with high performance guidelines and stringent deadlines.
• Knowledge of public sector housing authority programs and systems.

CVR is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.