Patient Liaison (Hospital/PRN)

Greets patients and families and provides comfort measures under the supervision of the COO to maintain optimal atmosphere and enhance efficient patient flow. Assists with patient complaint resolution and tracking as well as reporting concerns or issues to appropriate director for follow up. Maintains patient satisfaction reports and assists with staff education related to Service Excellence. Performs duties and responsibilities in a manner consistent with our Mission, Values, and Guiding Principles.

High School Diploma, associate degree preferred, strong communication skills.

Past experience in dealing with multi-tasking, problem solving and good computer skills.