Village Wellness Center Case Manager

About The Village Wellness Center (VWC) and  It Takes A Village Family of Schools (ITAV) :
VWC and ITAV’s partnership is the beacon for serving, educating, and loving Black children and families. Together, we provide a comprehensive, culturally responsive social justice education, life-empowering social services, and a transformative impact. At VWC and ITAV, learning is fun and transformative, services are intentional, teaching is innovative, and growth, along with knowledge, is not bound by any walls. 

Role:
The Early Childhood Case Manager plays a vital role in supporting families and strengthening community connections. This role combines case management, community engagement, and resource coordination to ensure families receive individualized support that promotes wellness, academic success, and community development. Reporting to the Village Wellness Center Director or their designated person, the Case Manager delivers culturally responsive services tailored to the needs of families served by the Village Wellness Center. This position requires a detailed understanding of targeted case management and documentation.  Applicants having an understanding of Early Head Start, Head Start, and DFSS policies and rules is preferred.

Essential Duties and Responsibilities:

• Case Management: Provide personalized case management services to families by conducting structured family interviews and utilizing assessment tools to identify strengths, needs, and risk factors. Use this information to develop individualized service plans, monitor progress, and coordinate referrals to appropriate resources that support family stability and well-being.

• Family Support & Engagement: Offer direct support to families through one-on-one meetings and phone consultations, building strong relationships to foster engagement and trust. 

• Community Resource Coordination: Collaborate with local service providers to connect families to resources that promote wellness and academic success, ensuring that families are informed about available services. 

• Workshops & Orientations: Support the VWC Clinical Director and Case Management Supervisor in organizing and facilitating orientations, workshops, and family education events to promote relevant family and community topics. 

• Documentation & Reporting: Maintain accurate and confidential family records in accordance with VWC standards and participate in regular audits to ensure service quality and compliance.

Why Join Us?

• Impact: Step into a pivotal role within our organization, where you'll serve as a cornerstone in the support system for hundreds of families.

• Growth: Join a forward-thinking organization committed to innovation and expansion, offering abundant opportunities for professional development and career advancement as a Case Manager.

• Community: Work alongside a dedicated team of educators and staff who share your passion for making a positive impact in the lives of students and their families.

• Innovation: Contribute to the development and implementation of cutting-edge strategies and programs that integrate social justice, community engagement, and academic excellence into our model of family support.

Location(s): Austin, Bronzeville, Oak Park, South Loop, and West Humboldt Park Communities  (Chicagoland)

Position Type: Full-Time

Salary: $50,000 - $60,000

Required Education and Experience:

Education & Credentials:

• Bachelor’s or Master’s degree in Social Work, Family Studies, or a related field like Human Services or Psychology.

Experience:

• Minimum 3 years of experience in case management, family support services, or community outreach. 

• Experience administering screening tools and using results to support family goal-setting and referrals, with training or exposure to IM+CANS is preferred.

• At least 1–2 years of experience supporting family engagement and case management in alignment with Early Head Start, Head Start, and DFSS standards, with the ability to follow protocols and contribute to program compliance, is preferred.

Skills:

• Bilingual English/Spanish preferred

• Case management notation 

• Strong proficiency in documentation and reporting, with a demonstrated commitment to accuracy, confidentiality, and adherence to compliance standards.

Additional Requirements:

• Must have the physical ability to perform essential tasks, including climbing stairs, walking multiple city blocks, standing for extended periods, and lifting up to 50 pounds.

• Valid driver’s license and reliable transportation required; must be able to travel within the designated service area

• Flexibility to implement other related job duties

Who You Are:

• You are a passionate advocate for family well-being and community empowerment, dedicated to advancing social justice and equity through transformative family support practices.

• A strategic thinker, you have a proven track record in enhancing student success and school performance.

• Your strength lies in building relationships and fostering collaboration within the educational community. 

• You are a creative and dynamic problem-solver who thrives in evolving educational landscapes. 

Ready to Make a Difference?

If you're inspired to contribute to our mission and lead our recruitment, admissions, and enrollment efforts into an exciting new chapter, we'd love to hear from you. To apply, please upload your cover letter and resume here.

Compensation and Benefits Package

• 80% employer contribution of medical benefits

• Dental, Vision, and Life Insurance

• 3% 401(k) company match

• Up to $10,000 in annual tuition assistance 

• Targeted, ongoing professional development

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  Opportunities for leadership, growth, and meaningful impact.