Accounts Receivable Specialist

Schedule: Monday - Friday 8AM - 5PM PST, On-site position
 

SUMMARY/OBJECTIVE:

Represent PCC Logistics in a professional manner to our customers, vendors and general public, completing and coordinating all office functions in regards to customer service, daily workflow and quality of work with the corporate office department.
 

DUTIES AND RESPONSIBILITIES:
•    Process accounts receivable transactions
•    Bank reconciliation for AR
•    Directly work with customers on collections
•    Prepare cash receipts for processing
•    Perform account reconciliations in a timely and accurate manner
•    Manage collection efforts and associated functions
•    Respond to customer questions and data entry surrounding customer payment on accounts
•    Maintain accurate customer database – Master Data Management
•    General accounting duties with daily banking needs, basic customer accounting, invoice release
•    Work closely with office, sales, and operations team to resolve any disputes raised by customers
•    Assist other office team members in administrative tasks to ensure quality customer service, meeting deadlines and sales support
•    Handle sensitive information in a confidential manner
•    Other duties as assigned

OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.  
 

REQUIRED SKILLS & QUALITIES:

•    Strong interpersonal and effective communication skills - verbal, written and utilizing all media for interaction with customers and fellow employees.
•    Proficient in Microsoft Office applications
•    Ability to maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service
•    Practical organization skills with strong attention to detail along with ability to multi-task and prioritize multiple assignments
•    Ability to maintain multiple tasks in an organized manner
•    Must be able to communicate both written and verbally in the English language
•    Must be able to perform basic math skills
•    Basic experience with use of MS Word & Excel. Minimum computer/typing skills required 
•    Ability to act and operate independently with minimal daily direction from manager to accomplish objectives
•    Ability to work cooperatively and collaboratively with all levels of employees, management, and external agencies 
 

EDUCATION AND WORK EXPERIENCE:

•    2-3 years of experience with customer service, collections, invoicing, and/or accounts receivable
•    Associate’s degree or any equivalent combination of experience and training that provides the required knowledge, skills and abilities
•    Experience working in a 3PL logistics environment preferred
•    Experience with Sage Intacct referred