POSITION: Case Manager-KPH (30 Hours)
PROGRAM/LOCATION: Keeping People House - Sonoma Valley (Hybrid)
SUPERVISOR: Program Manager
JOB TYPE: Full Time, Non-Exempt (30 hours)
COMPENSATION: $27.26/Hourly
ABOUT HOMEFIRST
Established in 1980, HomeFirst™ is a nonprofit organization passionately working to end homelessness. We serve the Bay Area community through low-barrier programming and systems leadership – meeting each person where they are by offering support and resources that address immediate and long-term housing needs. With nearly 45 years of experience, we view housing as a fundamental human right and understand that solving homelessness requires a collaborative effort.
OUR VALUES
- Kindness: We act with empathy toward others.
- Passion: We ignite change to fulfill our mission.
- Excellence: We deliver exceptional service to our communities.
POSITION OVERVIEW
The Keeping People House, Homelessness Prevention Case Manager, is responsible for providing comprehensive support services to help individuals and families who are at-risk of homelessness within the Sonoma Valley region. Their individualized case management services are coupled with linkage to a network of community resources to assist clients in averting homelessness, maintaining housing, and increasing self-sufficiency. To this end, the Case Manager participates in our collective effort to end and prevent homelessness.
REPORTING RELATIONSHIP
This role reports to the Program Manager.
QUALITIES:
The KPH Case Manager is passionate about serving others and sees themself in a helping profession long term. They are pro-active and responsive to the needs of our participants, meeting them “where they’re at” and bridging the gap between the individual and our services.
They manage their time well and demonstrate strong organizational abilities. With program leadership support, the Case Manager participates in our culture of learning and increases their knowledge of evidence-based practices over their employment. Together, we model the values and principles of HomeFirst within the agency and the broader community.
HomeFirst is a diverse company in a diverse field, and the Case Manager seeks to work with people from a variety of social and economic backgrounds. They are a highly collaborative member of our participant services team and enjoy a team-oriented work environment.
PRIMARY RESPONSIBILITIES
- Maintain a caseload of 20-30 participants.
- Provide comprehensive case management services. This may include:
- Initial eligibility verification and enrollment
- Ongoing needs and status assessments
- Budgeting
- Information and referral
- Crisis de-escalation
- Safety planning, risk assessment, and mandated reporting
- Employment and benefits assistance
- Advocacy
- Other direct service provision
- Knowledge of local resources in Sonoma Valley region and Sonoma County.
- Ability to work remotely in the field within the region of Sonoma Valley.
- Meet with participants at a frequency and location determined by their needs.
- Engage in the consistent application of evidence-based practices.
- Participate in case conferencing and collaborative care coordination.
- Maintain compliance with contract, agency, and licensing requirements.
- Achieve identified program and position deliverables.
- Adhere to task completion deadlines.
- Maintain thorough and accurate documentation of participant services in accordance with agency and contractual standards.
- Attend all job-related meetings, including program staff meetings and agency-wide meetings.
- Participate in opportunities for learning and skill maintenance/development.
- Utilize supervision appropriately, maintaining open lines of communication and activity.
- Assist with other duties as assigned.
BENEFITS
This role is part time therefore you will be eligible for pro rated PTO and Sick time.
ORGANIZATIONAL EQUITY STATEMENT
At HomeFirst, diversity, equity, and inclusion guide our services, workplace, and decisions. Recognizing housing as a social justice issue, we prioritize equitable practices, honor lived experiences and uphold dignity for all. By fostering belonging, accountability, and continuous improvement, we embed DEI values in our processes, recruitment, and leadership, striving for excellence at every level.
HomeFirst is proud to be an Equal Opportunity and Affirmative Action employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other status protected by law. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. Additionally, HomeFirst participates in the E-Verify program, as required by law.
HomeFirst is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or an accommodation due to a disability, please let your recruiter know.
