Director of Facilities

Director of Facilities
Palos Park, IL | Full-Time, Exempt | $85,000 – $95,000 + Benefits

Are you someone who takes pride in creating safe, welcoming, and beautiful environments for others? Peace Village, a 22-acre senior living community known for its spectacular grounds and exceptional people, is looking for a Director of Facilities to help ensure our residents and guests feel truly at home.

This is more than just a facilities leadership role—it’s an opportunity to make a meaningful impact every day. By blending strategic oversight with hands-on management, you’ll guide a dedicated team that includes Maintenance, Housekeeping, and Reception/Community Attendants. The Director of Facilities is a key member of our leadership team and reports directly to the Chief Executive Officer (CEO). Together, you’ll help provide a vibrant, safe, and well-cared-for community for seniors and their families. What You’ll Do:

• Lead with compassion by fostering a culture where resident needs come first and every interaction reflects care and respect.
• Oversee the smooth operation of facilities, from safety systems to preventative maintenance, ensuring everything runs reliably and efficiently.
• Support and mentor teams across Maintenance, Housekeeping, and Reception, creating an environment of collaboration, accountability, and professional growth.
• Ensure compliance with safety and regulatory standards to protect both residents and staff.
• Manage budgets, vendor relationships, and projects with a focus on stewardship and excellence.
• Contribute to the continued beauty and functionality of Peace Village, whether through daily upkeep or larger-scale renovations and improvements.

What We’re Looking For:

• A leader with at least 7 years of facilities, operations, or property management experience (with 3–5 years in leadership).
• Someone who values relationships, communication, and teamwork as much as technical expertise.
• A problem-solver with a strong understanding of building systems, safety practices, and regulatory requirements.
• A professional who thrives in balancing strategic planning with hands-on involvement.

Why Peace Village?
At Peace Village, you’ll join a community that believes in creating not just a place to live, but a place to thrive. Here, your work directly enhances the quality of life for our residents and the peace of mind of their families. You’ll be part of a leadership team that values integrity, service, and collaboration—while working in a beautiful setting surrounded by ponds, trees, and walking paths.

If you’re ready to combine your professional expertise with purpose and heart, we’d love to meet you.

Job Title: Director of Facilities
Reports To: Chief Executive Officer (CEO)
Status: Exempt
Salary Range: $85,000 – $95,000

Summary / Objective

The Director of Facilities is a key member of the Peace Village leadership team responsible for ensuring the seamless operation, safety, and appearance of our community. This role combines strategic oversight with hands-on management to provide exceptional customer experience for residents, families, and guests. Through proactive planning, team leadership, and a strong focus on service culture, the Director ensures that all facilities, operations, and services reflect Peace Village’s mission of creating a safe, welcoming, and high-quality environment.

Essential Functions

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

1. Customer Experience & Culture of Service- Promote a culture of exceptional service by ensuring resident needs are prioritized in all operational decisions. Build strong relationships with residents, families, and visitors through open communication, responsiveness, and professionalism.
2. Department Oversight & Leadership-Direct the Maintenance, Housekeeping, and Reception Departments, including the Community Attendant team. Hire, train, mentor, and evaluate staff while fostering a team environment that emphasizes accountability, respect, and collaboration.
3. Facilities & Safety Management-Ensure compliance of all physical systems, including HVAC, plumbing, electrical, structural, and fire protection. Oversee facility security, including brass keys, FOB management, and building entry systems. Maintain a clean, hazard-free environment throughout the community.
4. Regulatory & Compliance Oversight- Ensure compliance with local, state, and federal regulations, including IDPH, Fire Department, State Elevator Inspections, OSHA, ADA, and environmental standards. Maintain records and documentation required for inspections, audits, and licensing.
5. Budget & Financial Management- Develop and manage departmental budgets, monitor financial performance, and ensure cost-effective use of resources. Oversee vendor contracts, service agreements, and purchasing activities to ensure high-quality services within budget.
6. Project & Property Management- Manage unit turnovers, renovations, and capital projects for Independent Living, Assisted Living, and Memory Care. Provide property management for Peace Properties, including common area maintenance and building service agreements (excluding leasing services). Oversee new construction, remodels, and large-scale facility improvements from planning through completion.
7. Operational Excellence- Develop and implement preventative maintenance and emergency preparedness programs. Establish and monitor operational policies, procedures, and service standards. Ensure daily operations run smoothly to support resident satisfaction and organizational success.

Competencies

1. Leadership & Team Development – Ability to inspire, guide, and develop staff and contractors.
2. Customer Focus – Commitment to delivering a positive, respectful, and responsive experience to residents and families.
3. Financial Acumen – Strong budgeting, cost control, and financial analysis skills.
4. Technical Knowledge – Understanding of commercial building systems (HVAC, electrical, plumbing, security).
5. Organizational & Project Management – Skilled at prioritizing, planning, and managing multiple projects simultaneously.
6. Communication – Strong verbal and written communication with staff, leadership, vendors, and regulatory bodies.
7. Problem-Solving & Decision-Making – Ability to identify issues, evaluate options, and implement effective solutions.
8. Professionalism – Exhibits integrity, accountability, and professional behavior at all times.

Required Education and Experience

1. Bachelor’s degree in Facility Management, Business Administration, Engineering, or related field; or equivalent combination of education and experience.
2. 7+ years of progressive experience in facilities, operations, or property management, including at least 3–5 years in a leadership role.
3. Working knowledge of commercial building systems and preventative maintenance programs.
4. Strong understanding of regulatory compliance in healthcare, residential, or commercial environments.
5. Proficiency with Microsoft Office Suite and technology platforms used in operations/facility management.

Supervisory Responsibility

This position directly supervises the Maintenance Supervisor, Housekeeping Supervisor, and Reception/Community Attendant Supervisor.

Work Environment

This role operates in a professional office environment and frequently within facility, grounds, and construction project settings.

Physical Demands

While performing the duties of this job, the employee is regularly required to see, talk, or hear.  Additionally, the employee will frequently be required to sit, stand, walk, use hands, and reach with hands and arms bend, squat, crawl and kneel. The employee must frequently lift and/or move objects up to 15 pounds and occasionally lift and/or move objects up to 35 pounds.  

Position Type / Expected Hours of Work

This is a full-time, exempt position. Evening and weekend work may be required to meet the needs of the community.

Travel

No regular travel is required for this position.

Other Duties

Please note: This job description is not designed to cover all activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.