Marine Technical Quality Specialist

Are you looking for an opportunity with plenty of growth potential? Do you enjoy working in an exciting, fast-paced, collaborative environment? Are you interested in working with the world's most innovative companies to create a more connected world? 

Connecting Continents. Impacting Communities. 

The backbone of the Internet is a series of high-tech subsea fiber optic cables deployed throughout the globe - SubCom has deployed over 50% of them. Our employees ensure data communications networks are engineered, manufactured, deployed, and maintained to the highest standards, enabling faster and more reliable connectivity to communities worldwide. Every member of the SubCom team plays a role in an end-to-end process that is critical to enterprises, governments, big cities, and rural towns. 

We encourage, expect, and value creativity, thoughtful risk taking, openness to change, and diverse perspectives. Whether you're a seasoned applicant seeking a new and exciting challenge, or you're new to the workforce and looking for a flexible, rewarding, and fast-paced position with an innovative and stable organization (since 1953), SubCom has opportunities to advance your career. 

Position Overview

The Marine Technical Quality Specialist is responsible for partnering with the SubCom Marine departments and Quality leadership to develop, implement, and maintain process quality initiatives and processes. This role focuses on efforts to continually improve the SubCom Marine quality program through the investigation of unplanned events during field operations. The Technical Quality Specialist supports SubCom Marine functional groups during technical marine investigations. This role reports to the Director, Quality and Training (Marine Services). 

Responsibilities

• Supports SubCom Marine departments by applying disciplined problem-solving approaches to determine root cause and to identify corrective actions for complex problems and works to ensure non-conforming products and processes are addressed. 
• Collaborates with key stakeholders to identify quality gaps and develop initiatives to address and follow up to resolution. 
• Partners with management team to establish meaningful and trackable metrics and establishes ongoing benchmarks to ensure metrics are achieved. 
• Leads internal quality process improvement and coordinates and supports 3rd party marine quality system audits and prepares and keeps auditing protocol. 
• Provides support to project teams including but not limited to; supporting review and approval of ISO requirements and auditing results, supports customer deliverables, and supports other departments and functions as required. 
• Verifies that new processes meet quality standards. 
• Ensures compliance with applicable company and government policies. 
• Generates quality reports as needed. 
• Consistently ensures that business is always conducted with integrity and that behavior aligns with SubCom policies, procedures, and core values. 

Qualifications

• Bachelor's Degree in Engineering or related field experience preferred.
• Min. 8 years of relevant professional experience required. 
• 5+ years of experience leading cable system installations in the field. 
• 5+ years of experience in leading investigations of unplanned events and root cause analysis of those events.
• Previous experience leading and transforming Quality Processes is essential. 
• Strong background in developing and implementing ISO-9001:2015 Quality Processes. 
• Experience training others in Quality Systems and the use of Quality tools and concepts required. 
• A keen eye for detail and a results-driven approach. 
• Must possess strong problem-solving skills, utilizing a proven structured, disciplined approach (A3, 8D, 5P, etc.)
• Excellent communication and coaching skills at all levels from the shop floor to top management, including the ability to speak, read and write fluently in English. 
• Ability to have a holistic overview of complex situations and flexibility to deal effectively with difficult issues when they arise. 
• Some travel may be required. 

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. 

Candidates for positions with SubCom must be legally authorized to work in the United States. Employment eligibility verification will be required at the time of hire. Visa sponsorship is not available for this position. 

Our selection is based on local, state, and federal law. 

Please be sure to attach a resume to your application. We are not able to consider applications without a resume. 

BENEFITS

SubCom offers a comprehensive benefits package, including but not limited to: competitive salaries, medical, dental, vision, life and disability insurance coverages, FSA, HSA, generous vacation, paid sick leave, paid parental leave, paid holidays, tuition reimbursement, adoption assistance, and a 401(k) plan with generous company match. Additionally, some positions may be eligible for shift differential. 

AFFIRMATIVE ACTION/EQUAL EMPLOYER OPPORTUNITY

SubCom is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation. 

SubCom engineers, manufactures, and installs subsea fiber optic data cables - the unsung heroes of global communication. With an unrelenting focus on quality, reliability, and value, SubCom offers flexible end-to-end building blocks for the high-tech networks that are the backbone of the world's digital infrastructure. Since 1955, SubCom has deployed enough cable to circle the equator more than 21 times. 

SUBCOM'S CORE VALUES

Quality - Accountability - Teamwork - Innovation