Human Resources Operations Specialist

Are you looking for an opportunity with plenty of growth potential? Do you enjoy working in an exciting, fast-paced, collaborative environment? Are you interested in working with the world’s most innovative companies to create a more connected world? 

Connecting Continents. Impacting Communities. 

The backbone of the Internet is a series of high-tech subsea fiber optic cables deployed throughout the globe - SubCom has deployed over 50% of them. Our employees ensure data communications networks are engineered, manufactured, deployed to the highest standards, enabling faster and more reliable connectivity to communities worldwide. Every member of the SubCom team plays a role in an end-to-end process that is critical to enterprises, governments, big cities, and rural towns. 

We encourage, expect, and value creativity, thoughtful risk taking, openness to change, and diverse perspectives. Whether you’re a seasoned applicant seeking a new and exciting challenge, or you’re new to the workforce and looking for a flexible, rewarding, and fast-paced position with an innovative and stable organization (since 1953), SubCom has opportunities to advance your career. 

Position Overview 

The Human Resources Operations Specialist is a critical role within the HR organization, reporting directly to the Vice President Human Resources. This position is responsible for the administration, maintenance, and training of HR systems, while also leading key HR functions such as employee relations, immigration, reporting, analytics, compliance, training and other projects as required.  The role requires strong collaboration and teamwork across various departments to ensure seamless process execution and support for HR-related projects, with a strong focus on building system efficiencies. The ideal candidate is highly organized, an excellent communicator, and capable of thinking strategically while working independently in a fast-paced environment.

Responsibilities

• Coaching, counseling, and influencing business leaders in the areas of employee relations, performance management, and progressive discipline.
• HR Systems Administration
  • Act as the Subject Matter Expert for SubCom’s HRIS, Paycom.
  • Administer and maintain HR Information Systems (Paycom HRIS, LMS, Sharepoint, Teams Sites, etc.), ensuring data accuracy, system functionality and user support.
  • Develop and deliver training programs for HR systems, ensuring employees and stakeholders are proficient in their use.
  • Maintain and update HR procedures on system setups and processes.
  • Act as a liaison across the organization to streamline workflows and enhance operational efficiency.
• Reporting & Compliance
  • Act as the main point of contact for all HR related reporting requests and requirements.
  • Conduct system audits to ensure data accuracy, consistency, validity and compliance with company policy, as well as federal, state and local regulations.
  • Gather and communicate HR metrics and analysis; Produce regular and on-demand reports and information by collecting, analyzing and summarizing data. Automating reporting wherever possible.
  • In partnership with HR Business Partners, analyze trends and metrics as they apply to assigned business group(s); develop proactive actions to further support the business objectives and/or people strategy.
  • Prepare and submit compliance reports, including EEO, Vets 4212, and Affirmative Action Plans (AAP).
  • Oversee annual HR employee training programs, ensuring timely completion and adherence to compliance standards.
• Employee Relations
  • Serve as the lead investigator for employee relations issues including but not limited to concerns of harassment, discrimination, and other violations of SubCom’s Guide to Ethical Conduct.
  • Conduct thorough, impartial and timely investigations and document concerns within the ConcernLine / Navex Global compliance system.
  • Partner with leadership and legal counsel to handle employee relations issues as appropriate.
• Employee Communications
  • Responsible for employee email communications, including the drafting or review of employee communications and approvals.
  • Participate in employee engagement activities.
• Talent Management Processes
  • Lead the end-to-end performance management process in a timely, efficient, and proactive manner, including goal-setting, mid-year and annual reviews, calibration sessions, and continuous feedback initiatives to drive employee development and organizational effectiveness. 
  • Identify opportunities in the HR systems to better document track individual talent plans, including development and disciplinary actions.
• Immigration Support
  • Oversees immigration processes, including visa applications, renewals, and compliance with federal regulations.
  • Collaborates externally with immigration vendors and lawyers, as well as internally with HR team members and managers, to ensure accurate and timely immigration support for employees.
  • Maintains Quarterly Foreign National Reporting and communication with HR Partners.
• In conjunction with HR Partners and Leadership, participate in and/or lead HR programs/projects to ensure their successful execution.

Qualifications

• BA or equivalent in Human Resources, Business, or equivalent discipline.
• Minimum of 8 years of demonstrated experience in HR operations, including HRIS administration, reporting, compliance, and employee relations.
• Paycom HRIS administration experience and exceptional analytical skills required.
• Advanced Excel experience with expertise in HR analytics.
• Strong communication skills, with ability to build relationships at all levels and work collaboratively with cross-functional teams.
• Demonstrated creation and delivery of presentation materials.
• Ability to work fulltime onsite supporting a global operation, working off-shift or traveling as needed on a limited basis.
• Strong organizational and time-keeping skills with the ability to manage multiple priorities in a fast-paced environment.
• Experience working in Manufacturing, Marine or commercial transportation industry strongly preferred.
• Must be able to pass a background check, drug screen and credit check.
• Ability to work independently with minimal guidance while maintaining high accountability.
• Quick learner with a demonstrated ability to adapt to new systems, processes, and regulations.

NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the ongoing needs of the organization. 

Candidates for positions with SubCom must be legally authorized to work in the United States. Employment eligibility verification will be required at the time of hire. Visa sponsorship is not available for this position. 

Our selection procedure is based on local, state, and federal law.

Please be sure to attach a resume to your application. We are not able to consider applications without a resume. 

BENEFITS 

SubCom offers a comprehensive benefits package, including but not limited to: competitive salaries, medical, dental, vision, life and disability insurance coverages, FSA, HSA, generous vacation, paid sick leave, paid parental leave, paid holidays, tuition reimbursement, adoption assistance, and a 401(k) plan with generous company match. Additionally, some positions may be eligible for shift differential. 

AFFIRMATIVE ACTION/EQUAL EMPLOYER OPPORTUNITY 

SubCom is committed to providing a work environment that prohibits discrimination based on age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation. 

SubCom engineers, manufactures, and installs subsea fiber optic data cables - the unsung heroes of global communication. With an unrelenting focus on quality, reliability, and value, SubCom offers flexible end-to-end building blocks for the high-tech networks that are the backbone of the world's digital infrastructure. While the company's origins date back to the mid-19^th century, SubCom has deployed enough cable to circle the equator more than 25 times since its entry into the communications industry in 1955.

SUBCOM’S CORE VALUES 

Quality   -   Accountability   -   Teamwork   -   Innovation