Medical Assistant or Nursing Assistant. $22 Hourly

DDCN is looking for a Medical Assistant or Nursing Assistant who is responsible for providing both administrative and clinical services to patients in accordance with DDCN protocols, policies and procedures.

Responsibilities:

• Schedules and monitors patient appointments. 
• Performs general office duties based on department needs. 
• Demonstrates professional telephone and interpersonal communication techniques. 
• Performs accurate, legal, and ethical documentation. 
• Schedules procedures/diagnostic testing as delegated by RN. 
• Completes Prior Authorization request for medications and equipment. 
• Abstracts lab results from outside facilities. 
• Contacts patients and families of normal lab results as delegated by RN. 
• Assists with chart preparation. 
• Orders clinic and office supplies to ensure adequate inventory by anticipating area usage and needs. 
• Takes appropriate action to ensure equipment is functioning and ready to use.
• Utilize interpersonal skills with both internal and external customers in the daily performance of duties.

KNOWLEDGE, SKILLS AND ABILITIES 

• Ability to provide excellent customer service. 
• Ability to pay close attention to detail. 
• Skill in typing and usage of computer. 
• Good time management and creative thinking skills to enhance the customer experience. 
• Must have effective verbal, written communication skills and interpersonal skills. 
• Must be able to perform a variety of duties, often changing from one task to another of a different nature, without loss of efficiency or composure, and be able to perform under stressful conditions when confronted with multiple requests, demonstrating prioritization skills. 
• Knowledge of basic office equipment including a multi-line phone system. 
• Knowledge of Microsoft Word, Word, Excel, Access, and Outlook.