Summary 

Woodmont Properties is seeking an innovative and solutions-oriented Business Intelligence & Technology Solutions Analyst to support company-wide digital transformation. This role focuses on cloud-based application support, technology solution design, and system integration to streamline operations across construction, property management, commercial, industrial, legal, accounting, investment, and development teams.   

This position leads system implementations, optimizes business applications, and drives AI-enabled solutions to improve workflows and decision-making.  Key responsibilities include vendor management, intranet and website administration, cross-platform integration (Yardi, Sage Intacct, Procore) and development of business intelligence dashboards. The ideal candidate is a collaborative problem-solver with strong project management skills, excellent communication abilities, and a passion for leveraging technology to create operational efficiency and support company growth.  This position is key to advancing Woodmont’s digital strategy, including workflow automation, AI-enabled tools, and company-wide reporting, while freeing senior leadership to focus on strategic initiatives. 

Essential Duties and Responsibilities 

Technology Solutions & Systems Workflow Management 

• Identify, implement, and support cloud-based applications that solve business challenges while minimizing disruption.  

• Design, manage, and optimize integrations between company-wide systems such as Yardi, Sage Intacct, Procore, and other platforms to ensure seamless data flow and reduce redundant processes. 

• Design and administer ticketing workflows for internal technology and application support requests. 

• Build and maintain dashboards, widgets, and reporting tools to track KPIs, project status, and business outcomes. 

• Oversee the development and maintenance of the company intranet, ensuring effective knowledge sharing. 

Business Intelligence, AI & Analytics 

• Build and maintain dashboards, widgets, and business intelligence tools (Power BI or similar) that provide actionable, real-time insights. 

• Develop and implement AI driven agents, automations, and workflow enhancements to streamline processes, reduce manual effort, and support decision-making. 

• Partner with leadership to define reporting needs and deliver real-time, actionable insights. 

• Continuously evaluate opportunities to apply emerging technologies to improve efficiency across departments, ensuring adoption is paced and aligned with business priorities.   

Project and Vendor Management 

• Lead cross-functional technology projects, including system implementations, upgrades, and process improvements. 

• Manage relationships with software vendors and third-party providers, ensuring timely delivery, cost control, and alignment with business goals. 

• Coordinate projects across multiple departments to standardize processes, optimize system usage, and improve data accuracy, while coordinating timelines to balance innovation with operational readiness.  

• Monitor adoption and user feedback, adjusting implementation strategies to optimize engagement and effectiveness. 

Training & Adoption 

• Create user guides, training resources, and conduct user sessions to support adoption of new systems, dashboards, and tools. 

• Conduct training sessions and workshops to support change management and ensure smooth rollout of new systems. 

• Act as a subject matter expert for Yardi and other core business systems.  

• Provide guidance to ensure best practices, process consistency, and continuous improvement. 

Innovation & Strategic Support 

• Partner with the VP to identify, evaluate, and implement new prop-tech, automation, and AI solutions.   

• Recommend and implement technologies that align with Woodmont’s digital strategy and business objectives, while respecting team capacity for change. 

• Reduce leadership reliance on repetitive or manual tasks by creating scalable, system-driven solutions that enable better decision-making. 

• Drive integration across platforms (Yardi, Sage Intacct, Microsoft 365, Procore, etc.) for seamless connectivity. 

Supervisory Responsibilities 

• None initially, with potential to build and lead a small team as business intelligence and technology needs expand.

Qualifications 

• Strong working knowledge of Yardi Systems required. 

• Experience with property management, operations, or real estate technology preferred. 

• Proficiency with business intelligence tools (Power BI, Tableau, or similar). 

• Experience with AI and workflow automation tools and integration methods. 

• Proven ability to lead organizational change, manage adoption rates, and drive engagement with new technologies. 

• Demonstrated ability to manage enterprise-level projects and software vendors. 

• Advanced proficiency with Microsoft Office 365 Suite. 

• Knowledge of Procore, Adobe, Sage Intacct, AutoCAD, or other real estate applications helpful. 

• Bachelor’s degree in Information Systems, Business Technology, Computer Science, or related field preferred. 

Language Skills 

• Ability to communicate complex technical concepts in clear, accessible terms. 

• Strong writing skills for documentation, training guides, and professional correspondence. 

• Skilled in building inclusive relationships with colleagues across all levels. 

Reasoning Ability 

• Proven analytical and problem-solving skills, with the ability to isolate issues, design solutions, and implement improvements. 

• Experience in assessing business impact and implementing effective workarounds to minimize disruption. 

• Ability to manage conflict constructively and communicate resolutions clearly. 

• Skilled at pacing and managing the introduction of new technology solutions, ensuring teams adapt successfully. Able to balance innovation with business readiness, minimize disruption, and lead stakeholders through process and system transitions with clear communication and support. 

Physical Demands 

• Prolonged periods of sitting at a desk and working on a computer. 

• Must be able to occasionally move up to 15 pounds (e.g., for hardware setup or relocation). 

• Ability to access and navigate facilities as needed. 

• Occasional travel required to Woodmont Properties locations and to attend industry events, including proptech and conferences, to stay current on emerging technologies and best practices. 

Work Environment 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.