Consulting Human Resources Manager
Are you an HR Manager with a consultant's mindset? Ready to provide impact to more than just one company?
Are you a dynamic HR Manager looking for more than just a job—seeking a career where you own your outcomes, shape your trajectory, and enjoy true work-life balance? PBO Advisory Group, a premier provider of integrated advisory and outsourced services in Finance, Accounting, and HR, invites you to join our thriving Outsourced HR team as a Consulting HR Manager.
We are seeking an individual with the ability to provide solid HR expertise to a portfolio of clients. If you excel at identifying an organization’s needs before they're stated and have a proven track record in delivering solid business outcomes, we want to hear from you.
What Makes PBO Advisory Group Different
At PBO, we offer a unique, integrated solution that solves the biggest concerns for business owners: People and Money. While your focus will be on the outsourced HR vertical, you will be armed with our key differentiator: a unified strategy for Finance, Accounting, Human Capital Management, and HR. PBO gives consultants experience across diverse clients, industries, and business models, offering unmatched exposure to various leadership styles and cultures.
Our approach is built on the principle that when finance and HR teams work together, they transform siloed information into a strategic narrative, providing a comprehensive view of an organization's health. This collaboration links people strategy with financial outcomes, offering business leaders the integrated view they need to make informed, forward-looking decisions.
PBO Advisory Group is deeply invested in the career growth of its team members. Through ongoing mentorship, training opportunities, and support for professional development, PBO empowers employees to continually expand their skills and take charge of their career paths. The organization values initiative and encourages team members to pursue new challenges, fostering an environment where ambition and curiosity are celebrated and rewarded.
Your Role and Impact
As a Consulting HR Manager serving PBO clients, you will oversee the comprehensive administration of human resources functions on behalf of client organizations. Acting as a trusted advisor and subject matter expert, you will ensure clients remain compliant with regulations, maintain accurate documentation, and foster positive employee experiences throughout the entire employee lifecycle.
In this role, you will champion HR compliance, guiding clients through the complexities of employment law and best practices. You will manage the HR operational aspects of talent acquisition, onboarding, offboarding, payroll, benefits, and employee relations, ensuring each process aligns with client objectives and company culture.
You will provide leadership and oversight in areas such as benefits administration, leave of absence programs, and performance management, typically serving as the primary point of contact for client HR needs. Your expertise will help clients navigate multi-state requirements, workers' compensation, and ADA considerations, while upholding confidentiality and professionalism.
By managing HR information systems and maintaining accurate records, you will support clients in making informed decisions and meeting business goals. You will also guide clients through transitions such as offboarding and reductions in force, ensuring all processes are handled with care and compliance.
This position requires strong communication skills, a collaborative approach, and the ability to work effectively in remote team environments. Your proactive management of HR administration will contribute to client retention, engagement success, and the achievement of business outcomes.
AREAS OF ACCOUNTABILITY:
- HR Manager (Administration) Consulting (80%)
- Engagement Management (10%)
- Client Management (5%)
- Admin/Training (5%)
BUSINESS OUTCOMES EXPECTED:
- Meet set annual billable utilization rate.
- Meet set annual client retention rate.
- Manage set gross profit margin engagement goals.
RESPONSIBILITIES:
HR Manager (Administration) Consulting:
- Serve as a fractional or consultant-level HR Manager to PBO clients to administer the daily HR functions on behalf of the client.
- Oversee the comprehensive administration of human resources functions for PBO client organizations.
- Serve as a trusted advisor and subject matter expert in all HR matters, ensuring regulatory compliance and accurate documentation.
- Champion HR compliance, guiding clients through employment law complexities and best practices.
- Manage HR operational aspects of talent acquisition, onboarding, payroll, benefits, and employee relations in alignment with client objectives and company culture.
- Provide management and oversight in benefits administration, leave of absence programs, and performance management.
- Act as the primary point of contact for all HR needs, maintaining professionalism and confidentiality.
- Support clients in navigating multi-state requirements, workers' compensation, and ADA considerations.
- Manage HR information systems and maintain accurate records to facilitate informed decision-making and business goal achievement.
- Guide clients through transitions such as offboarding and reductions in force, ensuring processes are compliant and handled with care.
- Demonstrate strong communication skills and the ability to work collaboratively in remote team environments.
Engagement Management:
- Proactively manage HR administration engagements to contribute to client retention, engagement success, and overall business outcomes.
- Understand the scope of work for each of your clients and remain within scope budget.
- Manage and delegate work to appropriate level of resources on each engagement.
- Monitor workflow progress and proactively identify potential risks or obstacles that may impact deliverables, addressing these issues in a timely manner.
- Foster an environment of continuous improvement by soliciting feedback from client and PBO engagement team, analyzing engagement outcomes, and implementing process enhancements as needed.
- Work collaboratively with all PBO teams, including accounting, human resources, and others involved in separate engagements with the same client.
Client Management:
- Collaborate with PBO internal team to successfully onboard and offboard clients, as needed.
- Partner with clients to understand their on-going pain points to help provide solutions.
- Address simple client concerns and partner with senior PBO consultants to navigate complex client complaints.
- Maintain a high level of responsiveness to client inquiries, ensuring timely and effective resolution of issues.
- Provide clear documentation and updates to both clients and internal teams to support transparency and informed decision-making.
Administrative/Training:
- Timely entry of billable hours to ensure accurate billable hours for each engagement.
- Remain compliant with required training (i.e. cybersecurity).
- Stay up-to-date on HR compliance and technology.
- Stay informed about emerging trends and best practices for AI tools in HR, leveraging technology responsibly to enhance processes and deliver innovative client solutions.
Why You’ll Love Working at PBO
- Unparalleled Experience: PBO offers HR professionals the opportunity to learn more in one year than they would their entire career. Our consultants have exposure to multiple industries, leadership teams, operating models, HR technology platforms, and navigating different business strategies.
- A Clear Path to Growth: We are committed to developing talent from within. As you grow your portfolio, new leadership and advancement opportunities will open up. Your ambition is the only ceiling.
- Flexibility: Our consulting teams are empowered to structure their workday in a manner that best supports their effectiveness. At PBO, we uphold the expectation that all staff demonstrate professionalism and commitment to serving both our clients and colleagues.
- Work-Life Balance: Enjoy the flexibility of a hybrid/field-based role designed to help you excel at work and in life. Our culture supports your personal well-being alongside your professional ambitions.
