Innovation Lead

THE OPPORTUNITY:

The Innovation Lead fosters and sustains an innovative culture for the Group. The position is accountable for identifying, prioritizing, and implementing innovation initiatives to enhance the Group’s operational efficiency and productivity while supporting the delivery of quality services.

LOCATION:

Hybrid

WHAT YOU’LL DO:

• Recommends and advocates for changes and innovations in products, services, and operations, as well as appropriate projects, to enhance core operations and services
• Lead and facilitate the Group’s efforts to create a culture, framework, and process in which innovation is an essential priority
• Assist in identifying areas of improvement by meeting with stakeholders and leaders to discuss potential improvements and innovation within their business unit
• Identifies innovation trends and business opportunities that are aligned with key strategic and operational initiatives
• Responsible for developing, analyzing, and evaluating measurable outcomes of efficiency, optimization, and innovation initiatives 
• Collaborates with assigned IT resources to prioritize and execute innovative initiatives
• Manage all phases of the innovation projects, including inception, implementation, stabilization, go-live, and project close
• Responsible for creating, editing, and updating innovation project documentation
• Ensure stakeholder satisfaction through collaboration and constant communication 
• Investigates, analyzes, and recommends new system technologies to enhance processes that support efficiency and provide quality services
• Serves as the Chair of the Innovation Chamber

WHAT YOU’LL BRING:

• Bachelor's degree in information technology, business management, or a related field, or equivalent years of experience
• 5+ years of insurance experience or roles related to innovation or strategic planning 
• Ability to initiate changes, identify areas of improvement, and research innovative trends
• Knowledge and ability to extract user requirements and formulate design specifications from small to large-scale systems 
• Ability to facilitate discussions to encourage individuals to identify new capabilities and explore options

BENEFITS:

PHYSICAL DEMANDS & WORK ENVIRONMENTAL FACTORS:

The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

EEO STATEMENT:

Harford Mutual Insurance Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Most new hires fall within this range and have the opportunity to earn more over time. Initial placement within the salary range, however, is based on an individual's relevant knowledge, skills and experience for the position.

Base salary is only one component of our competitive Total Rewards package. To learn more, please visit the Perks & Benefits on our website.