Ophthalmic Technician

• Frequently adjusts or moves items weighing up to 50lbs across office for various needs.
• The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, computer, phone.
• The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
• Constantly remaining in a stationary position. Standing or Sitting for Prolonged Periods
• Must be able to wear personal protective equipment, such as KN95 masks most of the day
• Works Overtime and on Weekends as needed
• Must have Sufficient Ambulatory ability to move to various locations.  

Education and/or Experience Requirements

• High School Diploma or GED
• BLS Certificate (Preferred)
• Medical Assistant Certification (Preferred)
• One Year or More of Demonstrated Skill in Similar Position (Required)

Job Summary and Objectives

Under the general supervision of Lead Ophthalmic Technician, Ophthalmic Scribes, and Clinical Administrator, the Ophthalmic Tech provides clinical assistance to the physician providing patient care.

• Welcomes Patients by Greeting and Assisting them through clinic process
• Verifies patient information by interviewing patient, recording medical history, and confirming purpose of visit. Accurately records all information in EMR system according to established standards and physician requirements.
• Checks condition of patients' eyes by observing pupils, muscle, visual acuity, extraocular movements, and blood pressure (if requested by Physician).
• Prepares patients for ophthalmology examination by dilating pupils, changes in visual acuity, elevated extraocular pressure, or blood pressure and communicating results to Attending Physician.
• Operate and Maintain Diagnostic Equipment and Perform Examination such as (OCT, Fundus, FA, Tonometry, etc)
• Performs set standard number of patient work-ups based on established times while maintaining quality of customer service.
• Counsels patients by transmitting physician's orders, use of drops, contact lenses, drugs, and answer general questions.
• Maintains safe, secure, clean, and healthy work environment by establishing and following standards and procedures along with complying with legal regulations.
• Assists in management and maintenance of supplies and pharmaceutical inventory
• Perform according to Departmental Policies and Procedures and Employee Handbook at all times.
• Perform Other Duties as Assigned by Immediate Supervisor and Executive Leadership
• Clearly Articulate Operation Problems and positively contribute to solution development process
• Participate in required Cross-Training and/or company required training (HIPAA, Harassment, Etc.)
• Respond to Management inquiries timely.
• Assist Patient with Translation as needed

Required Competencies and Skills

• Excellent interpersonal and customer service skills
• Excellent verbal and written communication skills
• Excellent attention to detail
• Basic Office Skills such as Typing and Filing
• Basic Understanding of frequently used Microsoft Office software such as Word, Outlook, and Excel.
• Basic Understanding of various insurance plans
• Basic understanding of Healthcare Terminology
• Ability to work independently on assigned tasks as well as to accept direction on given assignments.
• Deals with confidential information and/or issues using discretion and judgment.
• Ability to be proactive and take initiative.

Other Requirements

• Valid California Driver’s License