GENERAL PURPOSE:

Under the supervision of the Maintenance Operations Manager, the Housekeeping Supervisor oversees daily operations of the Environmental Services team, ensuring all Ampla Health clinic locations meet healthcare cleaning standards. The Housekeeping Supervisor leads and supports a team of Housekeepers ensuring cleanliness, safety, and regulatory compliance of all facilities.

MAIN RESPONSIBILITIES & DUTIES:

1. Supervise, train (including infection control and chemical safety), and support the housekeeping staff across multiple sites.
2. Conduct daily check-ins, weekly meetings, and provide coaching and corrective actions as needed.
3. Develop and manage schedules to ensure coverage, including weekends and holidays.
4. Coordinate float staff to cover absenteeism and special deep-clean projects.
5. Perform regular site inspections using standard checklists.
6. Ensure compliance with CDC and OSHA regulations.
7. Review and address deficiencies in cleaning practices promptly
8. Responsible for hiring, training, and evaluating housekeeping staff
9. Conduct monthly training courses, and annual certification sessions.
10.  Manage inventory of supplies, PPE, and equipment; conduct monthly audits and place orders.
11. Ensure correct and safe use of equipment (HEPA vacuums, dilution systems, etc.).
12. Serve as communication liaison between staff and the Maintenance Operations Manager.
13. Submit weekly reports and assist with departmental metrics.
14. Utilize Computerized Maintenance Management System (CMMS) to track work orders and cleaning needs.
15.  Lead emergency response efforts for spills, outbreaks, and biohazard cleanups.
16.  Conduct regular safety drills and enforce PPE compliance
17. Other duties as assigned by supervisor

QUALITIES & CHARACTERISTICS:

1. Maintains a professional, respectful relationship with staff, patients, and leadership.
2. Demonstrates integrity, leadership, and reliability in all aspects of the role.
3. Actively seeks continuous improvement in operations and personal performance.
4. Reflects Ampla Health's mission and commitment to patient-centered care.

PROFESSIONAL KNOWLEDGE, SKILLS, & ABILITIES:

1. Certified Healthcare Environmental Services Technician (CHEST) preferred, required to be obtained within 12 months of hire.
2. OSHA Bloodborne Pathogens & Hazard Communication preferred, required within 30 days of hire.
3. Associate’s degree preferred.
4. Knowledge of healthcare cleaning protocols and infection control.
5. Familiarity with CDC, OSHA, Joint Commission standards.
6. Competent in the use of CMMS systems and cleaning machinery.
7. Proficient in Microsoft Word, Excel, Outlook.
8. Ability to lead teams and resolve conflicts effectively.
9. Strong organizational and communication skills.

COMMUNICATION SKILLS:

1. Must possess clear written and verbal communication abilities.
2. Ability to interact with staff and leadership skills in a courteous and professional manner.
3. Capable of preparing performance reports and providing constructive feedback.

WORKING CONDITIONS & PHYSICAL REQUIREMENTS:

1. Able to lift up to 40 lbs. regularly.
2. Frequent standing, walking, bending, and reaching required.
3. Must be able to travel between sites (mileage reimbursement provided).
4. Potential exposure to cleaning chemicals, waste, and biohazards.