Why work for Ampla Health?   28015

Ampla Health provides the individuals and communities we serve with high quality, comprehensive, community health care that is accessible to all and culturally and linguistically appropriate.

• Great Benefits including Medical, Dental, and Vision
• 4 weeks paid time off to start.
• 9 paid holidays
• 401k and profit sharing
• Full time, Monday to Friday
• Great work/home life balance

The Site Administrator oversees daily clinic operations to ensure high-quality patient care, efficient workflows, and achievement of organizational, financial, and regulatory goals. Under the direction of the Director of Operations, this role manages staff, implements clinical protocols, drives performance improvement, and ensures an exceptional patient experience.

Key Responsibilities:

• Oversee day-to-day clinic operations and administrative functions

• Implement business strategies to achieve clinic performance, productivity, and financial goals

• Support providers with goals, scheduling, and productivity monitoring

• Ensure compliance with FQHC regulations, payer requirements, and organizational policies

• Lead quality improvement activities and ensure adherence to EHR workflows

• Manage hiring, training, coaching, and performance evaluations for support staff

• Monitor financial performance, budgets, and accounts receivable; submit invoices timely

• Act as liaison between patients, clinicians, and administrative departments

• Resolve staff and patient concerns and maintain effective communication across teams

• Coordinate clinician schedules and time-off coverage

• Participate in operational projects, committees, and management meetings

• Promote a positive, professional, patient-centered environment

Qualifications:

• Bachelor’s degree in Healthcare Administration, Public Health, Business Administration, or related field; Master’s preferred

• Minimum 2 years’ experience in a medical practice or clinic leadership role

• Strong knowledge of business metrics, analytics, and process improvement

• Proficient in EHR systems and Microsoft Office

• Strong leadership, decision-making, and critical-thinking abilities

Skills & Attributes:

• Excellent communication and interpersonal skills

• Ability to motivate and supervise staff effectively

• Professional, ethical, and mission-driven

• Strong problem-solving and organizational skills

Physical Requirements:

• Ability to sit for extended periods and lift up to 40 lbs

• Adequate vision and hearing for patient and staff communication

• Comfort working in a clinical environment with potential exposure to infectious diseases

• Must be fully vaccinated for COVID-19 and required immunizations