The Red Lantern Bus Person will assist in providing a superior dining experience to Guests of Thunder Valley Casino Resort by ensuring timely and friendly service. The Bus Person is primarily responsible for clearing and setting tables in the restaurant. The Bus Person is responsible for setting up bus stations, including picking up clean linens from the laundry room and towels from Uniforms, dropping off soiled linens to laundry room, stocking silverware, glassware, tea cups, sauce dishes, coffee cups and saucers, as well as for cleaning that bus station continuously. Responsibilities must be performed in accordance with all Company standards, policies, and procedures.
Essential Functions:
1. Practice, support, and promote Thunder Valley Casino Resort’s “ELITE” company-wide service mission and demonstrate AAA Four Diamond service standards at all times.
2. Set place settings on table, applying knowledge of different eating utensils as well as items included in a fine dining table setting.
3. Clear tables, and clean properly with sanitized towel before resetting. Wipe down chairs and booth seats.
4. Deliver dirty dishes, glassware, and flatware to dish area. Scrape plates, and load glasses and flatware in racks for washing.
5. Set up and clean bus stations.
6. Pick up clean linen napkins from the laundry room.
7. Drop off soiled linen napkins to laundry room.
8. Restock water glasses, tea cups, sauce dishes, coffee cups, and saucers.
9. Maintain proper sanitation buckets in bus stations.
10. Maintain a clean and organized bus cart.
11. Sweep under tables with broom and dust pan when needed.
12. Prepare and serve beverages for Guests such as coffee, tea, soda, and water.
13. Clean water spills, food stains, and dirt and debris from tables and floors.
14. Follow established side work and other duties assigned by management.
15. Ensure that all health and safety procedures are followed and adhered to at all times.