The Valet/Transportation Supervisor is responsible for overseeing the daily operations of the Valet and Transportation Departments. Duties include directly supervising hourly Team Members, scheduling, inventory, purchasing, record-keeping, and dispatching vehicles. Responsibilities must be performed in accordance with all Company standards, policies, and procedures.
Essential Functions:
- Practice, support, and promote Thunder Valley Casino Resort’s “Winning Attitude” company-wide culture and demonstrate AAA Four Diamond service standards at all times.
- Oversee daily operations of Valet and Transportation Departments.
- Directly oversee Valets, Valet Leads, Bus Drivers and Limo Drivers including supervising daily activity, scheduling, coaching and disciplinary action.
- Complete daily tasks including, but not limited to, monitoring inventory, payroll and timekeeping, purchasing, billing, vehicle registration, and record keeping.
- Consistently look to improve the Valet and Transportation Departments by coaching Team Members and recognizing good behavior.
- Ensure that all company vehicles are maintained to a Four-Diamond standard.
- Respond to Guest inquiries regarding transportation and valet.
- Assist with Transportation dispatching as needed.