Learning and Development Specialist

Our national multi-family management company seeks an experienced Learning and Development Specialist with a "Whatever it Takes" attitude to be responsible for supporting the development, implementation, and administration of training programs within the organization. This role involves coordinating training activities, preparing instructional materials, and ensuring that training programs are effective and aligned with organizational goals. The ideal candidate will have excellent organizational and communication skills, able to instruct adult learners in a classroom setting or on site, have a passion for learning and development, and the ability to work collaboratively with diverse teams.

REPORTS TO: Director of Learning and Development

SUPERVISES: N/A

ESSENTIAL FUNCTIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Program Coordination:
   • Assist in planning and scheduling training sessions, workshops, and seminars.
   • Coordinate logistics for training events, including venue booking, participant registration, and material preparation.
   • Ensure training rooms are set up with necessary equipment and materials
2. Material Development:
   • Support the creation and updating of learning materials, such as manuals, handouts, and presentations.
   • Assist in developing e-learning modules and other digital training resources.
   • Conduct research to gather content and best practices for training programs.
3. Training Delivery:
   • Facilitate training sessions as needed, both in-person and virtually.
   • Provide technical support during training sessions, ensuring smooth operation of audiovisual equipment and online platforms.
   • Monitor and evaluate the effectiveness of training programs through feedback and assessment tools.
4. Administrative Support:
   • Maintain training records and databases, ensuring accuracy and confidentiality.
   • Prepare reports on training activities, participation, and outcomes.
   • Handle administrative tasks such as data entry, filing, and correspondence.
5. Continuous Improvement:
   • Collect and analyze feedback from training participants to identify areas for improvement.
   • Stay updated on industry trends and advancements in training methodologies.
   • Assist in the development and implementation of new training initiatives and programs.

REQUIRED EDUCATION AND TRAINING

DEGREES AND DIPLOMAS

•         Bachelor's degree in Human Resources, Education, Business Administration, or a related field preferred. Training experience in lieu of a degree is acceptable.

•   Property Management experience highly preferred.

KNOWLEDGE, SPECIFIC AND ABILITIES

• A minimum of two years of experience analyzing, developing, designing, implementing, and evaluating training, preferably in a leadership role.
• Thorough knowledge of adult learning principles, instructional design, and e-learning technologies.
• Excellent leadership, communication, and interpersonal skills.
• Analytical mindset with the ability to interpret data and translate insights into actionable improvements.
• Experience in working collaboratively with cross-functional departments.
• Strong project management skills, including the ability to prioritize and manage multiple initiatives simultaneously.
• Be self motivated with forward thinking and new ideas.
• Knowledgeable in LMS systems such as Grace Hill.
• Ability to collaborate with other peer team members.
• Ability to present to Senior Management.
• Knowledge of industry trends and best practices in Learning and development.
• Must be able to apply common sense understanding and use independent judgment on a continual basis to determine actions, priorities and direct the work of others.
• Must be able to manage stressful, urgent, novel, and diverse work problems daily. Emotional stability and personal maturity are important attributes in this position.
• Demonstrate proficiency using Microsoft Office (Word, Excel, and PowerPoint) in a classroom setting.
• Sophisticated communication and speaking skills, highly skilled at communicating complex issues to stakeholders and/or audiences at all levels.

TYPICAL PHYSICAL DEMANDS/ENVIRONMENTAL/WORKING CONDITIONS

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to:

• The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch or crawl. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus and be able to view computer screens, mobile devices and other electronic equipment for extended period where visual strain may result.
• Must be able to physically access all exterior and interior parts of a property, including common areas and amenities, when asked to be onsite.
• Must be able to push, pull, lift, carry, or maneuver weights of up to 20 pounds.
• Regular/routine travel within and outside of assigned geographical area will be required to conduct and attend training programs, business meetings or other situations necessary for the accomplishment of some or all the daily responsibilities of this position. Therefore, a valid driver’s license, proof of insurance and reliable transportation is required. Will require airline travel, out of town and/or overnight trips.
• Will be periodically called upon to work long hours, when necessary.
• Must handle stressful, urgent, novel and diverse work problems daily. Emotional stability and personal maturity are important attributes in this position.

The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.