To perform clerical support in an efficient manner
ESSENTIAL DUTIES & RESPONSIBILITIES
Operates the multi-line phone system as required. Determines the nature of the call and directs caller to appropriate individual or department.
Greet visitors and directs them to appropriate office and/or resident room.
Light typing.
Makes appropriate overhead announcements in a professional manner. (Ensure overhead paging is kept to a minimum)
STAFF DEVELOPMENT
Attend and participate in in-service, educational classes and on-the-job training programs including annual OSHA and MSDS in-service training programs concerning hazardous communication, TB management and blood borne pathogens.
SAFETY AND SANITATION
Report all unsafe/hazardous conditions, defective equipment, etc., to supervisor immediately.
RESIDENT RIGHTS
Maintain confidentiality of all pertinent resident care information to assure resident rights are protected.
Knock before entering a resident’s room.
Assure residents’ right to fair and equitable treatment, self-determination, individuality, privacy, property and civil rights, including the right to wage complaints are followed.
Interacts in a tactful, diplomatic, and humanistic manner with residents, families, visitors, and co-workers to provide a safe, efficient, and therapeutically effective caring environment which insures the self-respect, personal dignity, rights and physical safety of each resident and center guest.
GENERAL REQUIREMENTS
Must be capable to execute all terms and conditions set forth in the Employee Handbook including, but not limited to:
Works in a safety conscious manner, which ensures safe work practices are used in order not to pose a risk to others in the workplace.
Complies with polices and procedures, local, state and federal regulations.
Adheres to policy on Drug Free Workplace.
Must adhere to standard of cleanliness, grooming, hygiene and dress code.
QUALIFICATIONS
To perform this job successfully, and individual must be able to perform each essential duty satisfactory. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High School Diploma or GED
Knowledge of multi-line phone system
Previous experience is preferred
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations under the ADA may be made to enable individuals with disabilities to perform the essential functions.
Must be able to push, pull, move and/or lift up to but no more than 50 pounds to a height of 6ft.
Must be able to push, pull, move and carry up to but no more than 50 pounds a minimum distance of 20 feet.
