Manager - Project Management Office

Job Purpose: The Project Management Office (PMO) Manager is responsible for leading the implementation and operation of the agency’s project management office. This includes developing and managing standardized project practices, governance, tools, and training while overseeing the successful delivery of cross-functional projects. The PMO Manager ensures alignment with agency goals and fosters collaboration, efficiency, and accountability across teams.

Essential Job Functions:
(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.)

• Develops and implements agency-wide project management methodology, tools, and reporting systems.
• Oversees the project intake process and works with leadership on strategic prioritization.
• Provides leadership and guidance to project staff and cross-functional teams.
• Ensures compliance with PMO standards, timelines, and budgets.
• Facilitates communication and coordination among project stakeholders and executive sponsors.
• Analyzes project performance and provides updates and recommendations to leadership.
• Leads continuous improvement efforts related to project delivery.
• Champions the use of project management technology and process improvements.
• Other duties as assigned

Supervisory Responsibilities:

• Performs human resources responsibilities for employees which includes onboarding, training, coaching on performance, completes performance reviews and overall employee morale. Recommends hiring, terminations, compensation changes, promotions, corrective action decisions and terminations. Reviews and approves accurate report of time.
• Responsible for ensuring that personal actions, and actions of employees supervised, comply with the policies, regulations, and laws applicable to the program funders, contracts, and CFI business.

Required Education, Experience, Certifications, Licensure and Credentials: (Where appropriate, education and/or experience may be substituted)
Minimum Required Education: Bachelor’s degree in business administration, project management, or a related field.
Minimum Required Experience: Minimum of 5–7 years of experience in project management, including 2–4 years of experience in a supervisory or leadership capacity. Demonstrated experience implementing project frameworks and managing cross-functional teams.
Required License/Certification/Registration:
Issued By Governing Body (if applicable): Project Management Professional (PMP) or equivalent certification preferred.
Travel Type: Less than 10%
Knowledge – Skills – Abilities:

• Strong understanding of project management methodologies (Agile, Waterfall, Hybrid)
• Excellent leadership, communication, and organizational skills
• High attention to detail with ability to manage competing priorities
• Proficient in Microsoft Office Suite
• Ability to foster collaboration and influence others without direct authority
• Analytical mindset with experience in project performance tracking and reporting

Physical Requirements, Visual Acuity, and Work Conditions:
Physical Requirements: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.
Visual Acuity: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal.
Working Conditions: None: The worker is not substantially exposed to adverse environmental conditions.