Restaurant General Manager

Willy’s Mexicana Grill -Restaurant General Manager
 

Job Type: Full-time

Days: Monday-Friday and weekends as needed

Starting Pay: $50k+ based on experience, plus benefits and bonus potential

Restaurant Type: Fast Casual

Experience Required: 2+ years restaurant management preferred

Willy’s Mexicana Grill is looking for an energetic, hands-on General Manager to lead one of our fast-casual restaurants. Our GMs are not just operational leaders, they drive results through people, culture, and community. You’ll oversee the full restaurant operation including service, quality, staffing, P&L, safety, and compliance. We value high-impact leaders who deliver a great guest experience, develop strong teams, and bring fun to work every day.

Key Responsibilities

• Lead daily restaurant operations with a focus on guest experience, team engagement, food safety, and operational excellence.
• Recruit, hire, train, and develop team members and managers through structured onboarding and ongoing coaching.
• Align team with Willy’s values through daily pre-shift “Taco Talks” and a strong, positive culture.
• Manage scheduling, labor, food cost, and inventory to achieve financial goals.
• Handle administrative responsibilities including payroll, P&L management, reporting, and system usage.
• Ensure all food safety, sanitation, and security standards are followed by company and health department regulations.
• Maintain HR compliance related to hiring, documentation, coaching, and performance management.
• Resolve guest concerns promptly and professionally while fostering a customer-first culture.
• Support marketing and community engagement efforts to grow local traffic and brand loyalty.
• Model servant leadership and set the standard for accountability, energy, and teamwork.

The Sweet Benefits of Blazin’ Trails with Howlin’ Willy’s

· Competitive salary

· Competitive and attainable bonus plan

· FREE delicious food and catering discounts

· Benefits: Medical, Dental, Vision , 401K, Life, LTD, EAP, and ancillary plans

· Paid time off

· Fun Work Environment!

· Opportunities for growth and advancement from within (based on performance)

• 2+ years of restaurant management experience, preferably in fast casual or QSR
• Serve Safe certification (or willing to obtain within 30 days)
• Experience with food/labor cost control, inventory, and scheduling systems
• Strong leadership, coaching, and communication skills
• Able to walk and stand for long periods and lift 50 pounds
• Operational knowledge of kitchen equipment such as fryers, grills, and prep tools
• Flexible availability including nights, weekends, and holidays
• Commitment to outstanding guest service and team development
• Experience handling cash and end-of-day reconciliation preferred
• Must pass background and MVR checks

Why Work at Willy’s?

• Medical, dental, and vision insurance
• Paid time off and company holidays
• Clear growth path with internal promotions
• Supportive, team-focused culture
• Ongoing leadership training and development
• Free food on shift

Bring your passion for food, people, and leadership—and grow with us at Willy’s Mexicana Grill!