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Office and Operations Coordinator

Job Details

Main Campus - Westminster, MD
Full Time
$65000.00 - $75000.00 Salary/year
1st Shift

Description

FR Conversions is seeking a proactive and highly organized Office & Operations Coordinator to lead front desk operations while supporting cross-functional initiatives across HR, IT, facilities, and executive coordination. This role reports directly to the Director of Human Resources and plays a pivotal part in ensuring day-to-day office operations run smoothly, while also serving as a key liaison between staff, executives, vendors, and visitors.

 

The Office & Operations Coordinator will be the face of FR Conversions, overseeing reception duties while managing the behind-the-scenes details that keep our business operating efficiently. This position requires strong communication skills, sound judgment, discretion, and a keen ability to juggle multiple priorities with professionalism.

 

Why Join FR Conversions?

At FR Conversions, we do more than convert vehicles - we provide freedom, safety, and mobility to those who need it most. As our Office & Operations Coordinator, you’ll be at the heart of that mission, ensuring our operations run smoothly and that every guest, employee, and partner has a positive experience from the moment they walk through the door. You’ll join a passionate team dedicated to transforming lives through innovation, compassion, and excellence, and you'll play a vital role in making that mission possible every day.

 

Key Responsibilities:

 

Front Desk & Reception

  • Serve as the first point of contact for visitors, vendors, and callers.
  • Greet guests professionally and coordinate visitor sign-ins and appointments.
  • Handle inbound calls, mail distribution, and front desk email inbox.

 

Office Operations & Administrative Support

  • Maintain office supplies inventory and place orders as needed.
  • Coordinate office-wide communications and support scheduling for internal meetings and events.
  • Provide direct support to the Director of HR, acting as a key administrative partner, while also assisting executive leadership with operational and scheduling tasks as needed.

 

Event Coordination

  • Plan, organize, and execute company meetings and events, including catering, room setup, and vendor coordination.
  • Oversee logistics for customer visits, employee appreciation events, and executive board meetings.

 

IT & Asset Coordination (Light Support)

  • Assist with employee onboarding setup, including phone and asset assignments.
  • Coordinate IT-related moves, adds, and changes with the support of internal or external IT vendors.
  • Triage and manage basic IT requests before escalating to technical support.

 

Facilities Support

  • Act as the point of contact for facility-related needs, coordinating repairs and vendor support when required.
  • Help employees navigate facilities-related concerns and route requests appropriately.

 

HR & Confidential Support

  • Support HR with onboarding logistics, policy distribution, and document management.
  • Assist with special projects, surveys, or compliance-related communications as needed.
  • Handle confidential information with a high degree of discretion and professionalism.

 

Salary & Compensation:

This is a full-time, salaried position. Compensation will be commensurate with experience and qualifications. All salary payments are subject to applicable taxes and withholdings in accordance with company policy and legal requirements.

Job Categorization:

This position is a full-time, FLSA exempt role (SOC Code – 43-1011).

What We’re Looking For:

The ideal candidate is not only reliable and polished at the front desk but is also a resourceful operations coordinator behind the scenes. You’re someone who thrives on staying ahead of needs, solving problems before they escalate, and making others’ jobs easier, all while presenting a warm, professional demeanor to employees and guests alike.

 

Why Work With FR Conversions?

FR Conversions is a mission-driven company dedicated to transforming lives through mobility. As Office & Operations Coordinator, you’ll help shape the day-to-day experience of employees, customers, and visitors alike, serving as a central point of coordination in a high-functioning, people-first workplace. You’ll contribute to a growing organization and work alongside a passionate team making a meaningful difference every day.

Qualifications

Requirements & Qualifications:

  • 3+ years of experience in office management, executive administration, or a similar operational support role.
  • Strong organizational and multitasking abilities with proven attention to detail.
  • Excellent communication and interpersonal skills; able to interact with executives, customers, and staff at all levels.
  • Confident, articulate, and capable of exercising sound judgment in high-visibility situations.
  • Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams); experience with SharePoint or facility/IT ticketing systems a plus.
  • Familiarity with IT basics (e.g., phone systems, computers, asset tracking); experience coordinating with external IT providers preferred.
  • Event planning or hospitality coordination experience a plus.
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