Medical Assistant - Norfolk, VA

Are you a compassionate professional ready to turn your clinical expertise into meaningful impact?

Join us at Clay Consulting in Norfolk, VA, as a Medical Assistant and help support our nation’s veterans!

In this role, you’ll merge hands-on care with administrative precision, making a real difference in the lives of those who’ve served. Step into a purpose-driven career where your work truly matters.

Location: 420 North Center Drive Ste 141 Norfolk, VA 23502

JOB SUMMARY:

As a Medical Assistant at Clay Consulting, you will have a crucial role in supporting the efficient operation of the clinic by providing administrative and clinical support. You will support healthcare providers and claimants through a variety of tasks related to VA Claim Exams (C&P Exams). Excellent organizational skills, attention to detail, and proficiency in medical procedures are essential for success in this role.

DUTIES/RESPONSIBILITIES:

• Interview patients to obtain comprehensive medical histories, ensuring accurate and up-to-date information is recorded.
• Prepare clinical charts and conduct Medical Opinion (IMO) research prior to the claimant's appointment to facilitate efficient healthcare service delivery.
• Update and maintain medical records and billing reports, adhering to relevant privacy and confidentiality regulations.
• Prepare and sanitize exam rooms and medical instruments to ensure a hygienic and safe environment for claimants and healthcare providers.
• Escort and guide claimants to examination rooms, assisting with their needs during the visit.
• Send all ordered diagnostics to appropriate facilities, ensuring timely and accurate processing of test samples and results.
• Obtain and record vital signs, including blood pressure, pulse, temperature, and weight, using appropriate medical equipment.
• Collaborate with the Supervisor to ensure the clinic operates smoothly and adheres to the schedule for timely patient care.
• Perform blood drawings to obtain blood specimens for diagnostic purposes.
• Conduct Electrocardiograms (EKG), Pulmonary Function Tests (PFT), and Ankle Brachial Index (ABI) as directed by healthcare providers.
• Assist with prescreening visitors and ensuring proper check-in/check-out procedures for veterans using the Patient Scheduling (PracticeSuite) system.
• Comply with Infection Control policies and guidelines, maintaining general housekeeping protocols to promote a safe clinical environment.
• Operate office equipment, including fax machines, printers, scanners, copiers, and answer phones, maintaining proper communication channels.
• Assist in inventory management and supply ordering.
• Any other duties as assigned by your supervisor.

REQUIRED SKILLS/ABILITIES:

• Excellent interpersonal and communication skills for effectively interacting with patients and healthcare professionals.
• Strong organizational skills to manage medical records, appointments, and administrative tasks efficiently.
• Proficiency in medical procedures, such as phlebotomy, EKGs, and PFTs.
• Attention to detail to ensure accuracy in recording medical histories and vital signs.
• Knowledge of medical terminology and the ability to comprehend and follow healthcare provider instructions.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Adherence to privacy regulations and ethical standards for maintaining patient confidentiality.
• Minimum typing speed 45 to 60 WPM
• Strong familiarity with Office 365

EDUCATION & EXPERIENCE:

• High School Diploma or equivalent.
• Proficiency in phlebotomy is mandatory
• Previous experience as a Medical Assistant or in a healthcare setting is preferred.
• Completion of an accredited Medical Assistant program or relevant certification is preferred.

PHYSICAL REQUIREMENTS:

• Ability to stand, walk, and move for extended periods during patient interactions and room preparations.
• Manual dexterity and hand-eye coordination to handle medical instruments and perform procedures accurately.
• Lift and carry medical supplies and equipment, which may require physical strength and stamina.
• Visual acuity to read medical records and monitor patient vitals.

NOTE:

This job description is intended to provide a general overview of the responsibilities and requirements for the Medical Assistant position. Specific duties and responsibilities may vary based on the clinic's needs and may be subject to change at the discretion of the employer.