The Service Department Receptionist answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. He or she sets the tone for our dealership's Service Department by being an outstanding listener and information source. The Receptionist helps customers who are looking or have purchased vehicles by answering questions, contacting service personnel with exceptional customer service. In addition, he or she performs administrative duties and operates the telephone switchboard for call routing.
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| Responsibilities |
- Greets all customers in a warm, sincere, and helpful manner
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- Answer dealership group phones and directs calls as necessary
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- Coordinates questions and issues with the appropriate department personnel
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- Handles customer complaints or escalates when necessary
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- Assist in scheduling and confirming sales appointments
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- Provides administrative assistance as needed
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- Performs other duties as assigned
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| Benefits |
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- Excellent Advancement Opportunities
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- Employee Purchase and Service Discounts
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- Full benefits options including Medical, Dental, Vision, Life, Disability, and Accident Insurance
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- 401(k) Retirement Savings Plan
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- State of the Art Facility with a Professional Working Environment
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