Scheduling Coordinator

Job Summary:

We at Golden Heart Home Services LLC are seeking a detail-oriented and proactive Part-Time Scheduler to coordinate and manage the schedules of our clients and caregivers. As a Scheduler, you will play a critical role in maintaining efficient operations, ensuring that our clients receive timely and appropriate care, and supporting our caregivers with their schedules. Ability to problem solve and efficiently manage a schedule and scheduling shifts.

Key Responsibilities:

• Coordinate and manage the daily and monthly schedules of caregivers and clients.
• Communicate with clients and caregivers to confirm appointments, schedule changes, and special requests.
• Address any scheduling conflicts or issues promptly and efficiently.
• Maintain accurate and up-to-date records of scheduling information.
• Collaborate with the care management team to ensure client needs are met.
• Provide exceptional customer service to both clients and caregivers.
• Assist with other administrative tasks as needed.
• Willing to pick up shifts PRN

Hours:

• Monday, Tuesday, Thursday, Friday 2p-7p and Wednesdays 8-4p
• On Call as needed every other weekend (may work remotely from home)

Experience:

• Appointment scheduling: 6 months-1 year experience

Ability to Commute:

• Saginaw, Mi

Qualifications:

• High school diploma or equivalent; Certified Nursing Assistant is a plus.
• Previous experience in scheduling, home care, or healthcare environment preferred.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in using scheduling software and other computer applications.
• Ability to work independently and as part of a team.
• Self- starter, critical thinker