EMPLOYEE BENEFIT SPECIALIST

Join our team and be the reason employees feel supported, informed, and valued. As a Benefits Specialist at our corporate office, you will play a vital role in helping team members navigate the benefits that support their health, families, and futures. This position is ideal for someone who is passionate about people, detail-oriented, and thrives in a collaborative, fast-paced environment.

This position allows for remote work; however, it is a requirement that candidates reside within South Texas or the Rio Grande Valley. 

Responsibilities:

• Provide customer service to employees regarding their insurance coverage
• Complete daily/weekly/monthly benefits tasks in system
• Review payroll premiums for employee enrollments
• Send missed premium communication to employees
• Audit benefit dates for employee status changes or terminations
• Process qualified event requests and provide instructions to employees
• Audit dependent verification documentation
• Reconcile provider invoices and communicate with representatives
• Manage FMLA/LOA/ADA cases for assigned facilities and ancillaries
• Assist Benefits Manager with ACA checklist periodically
• Work closely with the Human Resources Coordinator and facility and ancillary staff
• Communicate with Regional HR Managers and HR Team

Key attributes:

• The candidate must possess superb communication and problem-solving skills and the ability to multitask at a high level
• Provide excellent customer service to employees and facility-level staff
• Must be self-driven, accountable, and able to complete tasks without being micromanaged
• The ideal candidate must demonstrate a positive work ethic, must be a team player, and have a willingness to add knowledge and skills to the department

Experience requirements:

• At least 1 year of HR experience
• Technical competencies to include proficiency in Microsoft Office products: Excel, Word, and Outlook
• Accounting/bookkeeping experience

Education:

• A high school diploma is required