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The role of the Director of Supportive Housing Services involves overseeing day-to-day operations, leading and training a team, managing performance, ensuring program documentation is accurate and timely, monitoring budgets, and maintaining relationships with individuals, families, and guardians. The role also involves addressing health and medical needs, conducting investigations, cooperating with audits, inspections, and additional tasks as assigned.
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- Support the day-to-day operations and challenges of the Supportive Housing Services team.
- Work towards achieving programmatic goals.
- Lead and train the team to support programmatic initiatives and goals.
- Provide guidance on daily routines and the specific needs of people with intellectual and/or developmental disabilities.
- Manage team performance through effective communication, training, performance management, staff meetings, and employee recognition.
- Manage staff schedules and ensure adequate staffing levels, coordinating with the Assistant Director of Residential Services.
- Recommend new approaches, policies, and procedures to improve the efficiency of departmental services.
- Assist in the development of current and future programs, including residential supports, personalized support services, and housing support services.
- Monitor and maintain the department budget.
- Prepare required statistical, financial, and service reports as needed.
- Ensure individuals are supported in living the life of their choosing through their Person Centered Plan (PCP).
- Oversee aspects such as medication management, meal planning, and behavioral services.
Documentation and Finances:
- Ensure accurate and timely completion of program documentation and billable records.
- Monitor the finances of those supported, approving and documenting purchases.
- Monitor and address the health and medical needs of individuals, promptly reporting any concerns.
- Manage relationships with the families and guardians of people in services.
Facility and Vehicle Maintenance:
- Ensure work locations and vehicles are well-maintained.
Investigations and Compliance:
- Conduct programmatic investigations and cooperate with audits, inspections, and investigations.
- Be open to additional tasks and responsibilities as assigned.
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