Office Services Clerk

The Office Services Clerk plays a pivotal role in ensuring the efficient operation of office services by managing administrative, clerical, and logistical tasks. This position involves handling legal mail, maintaining office records, coordinating facility resources, and providing support to attorneys, staff, and clients in a professional and confidential manner.

Essential Functions

• Process, scan, and distribute legal mail; handle incoming and outgoing mail and packages while maintaining accurate records.
• Greet and assist clients, guests, and callers, ensuring adherence to security protocols and excellent customer service.
• Coordinate and maintain conference rooms, including scheduling, setup, and supply replenishment, as well as arranging catering for meetings.
• Manage document handling, including scanning, quality control, filing, and organizing legal documents, case files, and correspondence.
• Maintain the cleanliness and organization of office spaces, including kitchens, supply rooms, and conference rooms.
• Monitor and replenish inventory of office and mailroom supplies.
• Provide general clerical support, such as filing, copying, and other tasks as assigned, while ensuring confidentiality of records.
• Perform other duties as assigned by Management and/or Team Leaders

Qualifications

• Education: High School Diploma or equivalent is required. Bachelor’s degree is a plus.
• Experience: 2+ years of relevant work experience
• Previous experience in an administrative or mailroom role preferred
• Familiarity with office management procedures and equipment
• Proficiency in Microsoft Office Suite including Outlook or similar software for email, calendar, and document management
• Strong organizational skills
• Ability to work under pressure and manage multiple tasks
• People-oriented and enjoys collaborating with others in a team setting
• Adaptable and flexible with a capacity to shift directions frequently

Core Competencies

• Attention to Detail: Demonstrates accuracy in handling documents and following legal protocols.
• Organizational Skills: Manages multiple tasks effectively, maintaining organization under tight deadlines.
• Communication: Displays clear, professional, and courteous communication skills with internal and external stakeholders.
• Discretion and Confidentiality: Handles sensitive information with integrity, ensuring compliance with legal and corporate standards.
• Time Management: Prioritizes tasks and meets deadlines in a fast-paced legal environment.

Work Environment

• You will be required to work fully onsite Monday through Friday in the San Francisco office.
• The office environment is professional, collaborative, and focused on supporting high-stakes legal work in a law firm.
• Overtime may be required on an as-needed basis.

Physical Demands

• Sitting or standing for extended periods.
• Frequent use of a computer keyboard, mouse, and other office equipment like telephones, scanners, and printers.
• Light lifting and carrying, typically weighing up to 15 pounds.
• Moving between offices, meeting rooms or file storage areas.