Accounts Receivable Specialist

In this role, you will be responsible for managing and optimizing our accounts receivable processes, ensuring timely collection of outstanding payments, and supporting our overall cash flow objectives. This role requires excellent communication, analytical, and negotiation skills to manage customer relationships effectively while minimizing overdue accounts.

Essential Functions

• Monitor accounts receivable balances to maintain accurate aging reports and identify overdue accounts.
• Actively manage customer accounts to ensure timely and consistent follow-up on outstanding invoices.
• Communicate directly with clients via phone and email to address overdue payments and resolve any payment discrepancies.
• Process incoming payments and apply them to appropriate accounts, ensuring accuracy and compliance with internal policies.
• Reconcile accounts receivable ledger to ensure all payments are accurately recorded and accounted for in the system.
• Prepare monthly reports on accounts receivable status, collections progress, and key performance metrics.
• Collaborate with internal teams to address billing issues, disputes, and other payment-related inquiries.

Required Skills and Qualifications:

• Associate or Bachelor’s degree in Accounting, Finance, or related field preferred.
• Minimum of 2 years of experience in accounts receivable, collections, or a similar financial role.
• Proficiency in accounting software.
• Strong working knowledge of Microsoft Office Suite, especially Excel, for data analysis and reporting.
• Knowledge of basic accounting principles and general ledger reconciliation.

Core Competencies:

• Negotiation Skills: Ability to professionally negotiate payment terms and resolve client disputes effectively.
• Communication: Strong verbal and written communication skills, with the ability to handle sensitive client interactions tactfully.
• Attention to Detail: High level of accuracy in processing and reconciling accounts to avoid discrepancies.
• Problem-Solving: Proactive in identifying and addressing collection challenges to minimize receivables risk.

Work Environment:

• This position is hybrid offering four remote workdays per month.
• The office environment is professional, collaborative, and focused on supporting high-stakes legal work in a law firm.
• Overtime may be required on an as-needed basis.