Front Desk Specialist

Physician Affiliate Group of New York (PAGNY), a tax-exempt organization affiliated with NYC Health + Hospitals, is one of the largest physician groups in New York State and directly employs nearly 4,000 physicians and allied health professionals who serve seven of New York City’s public hospitals, numerous public health community-based practices, and the city’s Correctional Health Service. 

The mission of NYC Health + Hospitals is to extend equally to all New Yorkers, regardless of the ability to pay, comprehensive health services of the highest quality in an atmosphere of humane care, dignity, and respect. Their Values are built on a foundation of social and racial equity and has established the ICARE standards for all staff.  

NYC Health + Hospitals is the nation’s largest municipal health care delivery system in the United States. Dedicated to providing the highest quality health care services to all New Yorkers with compassion, dignity and respect, and regardless of immigration status or ability to pay. 

The Front Desk Specialist is an integral part of the Administration support staff personnel and is responsible for all aspects of administrative support and for providing general assistance to visitors and staff in the office.  

Opportunity Details:

• Greet all visitors and employees
• Providing excellent customer service to all PAGNY employees
• Interact with clients, co-workers and the general public in a professional and effective manner
• Maintains conference rooms calendars and prioritizes meeting requests and travel logistics
• Answers telephones, screens and direct calls
• Prepares and submits complete and accurate invoices and expense reports
• Prepares correspondence and documents
• Reception and sorting of mail and deliveries
• Monitors and maintains office equipment and office supplies
• Assists with scheduling meetings, conference calls, catering requests, etc.
• Tidy and maintain conference rooms, reception area and pantries
• Provide general administrative and clerical support
• Proactive and able to work independently
• Provide coverage as needed for other support staff members
• 5 days in office

• Associates Degree required
• Proficient use of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
• Minimum 1-3 years in a similar role
• Attention and detail orientated
• Customer service experience
• Works well under pressure
• Ability to prioritize tasks
• Excellent interpersonal and communication skills

Benefits include:

• Annual Salary range - $45,000* - $55,000*
• 10% 401K company contribution after one year of service, with 3% company contribution starting day one
• Choice of a three-tiered, very low cost medical plans
• Excellent dental insurance, including orthodontics coverage
• Generous paid time off program

Physician Affiliate Group of New York, P.C. (PAGNY) mission is to provide accountable, responsive, quality care with the highest degree of sensitivity to the needs of the diverse population that lives in our New York community. PAGNY is one of the largest physician groups in the country and directly employs nearly 4,000 physicians and allied health professionals who provide services to NYC Health + Hospitals, the largest municipal health care system in the nation serving more than a million New Yorkers annually.  Our providers are highly skilled professionals with outstanding credentials who deliver the highest level of quality healthcare to patients throughout New York City.   

Physician Affiliate Group of New York, P.C. (PAGNY) is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. We are committed to fostering an inclusive environment where everyone feels valued and respected. Our policies ensure equal opportunities for all. Learn more about our initiatives by visiting our Diversity, Equity, and Inclusion page.

*Salary Disclosure Information:

The salary listed for this position complies with New York City's Salary Transparency Law for Job Advertisements.  The salary applies specifically to the position being advertised and does not include potential bonuses, incentive compensation, or benefits.  Actual total compensation may vary based on factors such as experience, skills, qualifications, historical performance, and other relevant criteria.