Affiliate Operations Coordinator (HR and Administrative Coordinator)

Physician Affiliate Group of New York, P.C. (PAGNY), a multispecialty medical practice group, staffs several municipal hospitals and clinics within New York City through an affiliation agreement with NYC Health + Hospitals. PAGNY’s corporate staff provides administrative, practice management, and human resources services in support of its nearly 4,000 clinical providers.

The mission of NYC Health + Hospitals is to extend equally to all New Yorkers, regardless of the ability to pay, comprehensive health services of the highest quality in an atmosphere of humane care, dignity, and respect. Their Values are built on a foundation of social and racial equity and has established the ICARE standards for all staff.

NYC Health + Hospitals is the nation’s largest municipal health care delivery system in the United States. Dedicated to providing the highest quality health care services to all New Yorkers with compassion, dignity and respect, and regardless of immigration status or ability to pay.

The Affiliate Operations Coordinator, for locations in the Bronx Region, is responsible for all aspects of administrative support, employee file maintenance, and ensuring employee files are compliant and kept to required standards. Acting as a backup for the HR team, the Affiliate Operations Coordinator will field employee questions and concerns for follow-up and is expected to serve as the outward facing team member for HR Department.

Opportunity Details:

• Assists Human Resources team with onboarding, continuing medical education (CME) credits tracking, and other related transactions, ensuring all required documents are uploaded to HRIS for employee personnel files.
• Executes frequent and ongoing file audits, focusing on identifying and following up on any missing documents and expired certifications. Assists with scheduled and unscheduled audits.
• Manages compliance with mandatory and non-mandatory training, performance assessments, professional licensure, and aptitude exams.
• Maintains detailed calendars and prioritizes meeting requests and logistics.
• Supports on-site leadership with taking meeting minutes and prepares correspondence and financial reports.
• Oversees conference room scheduling and any related catering orders and supplies for special events.
• Operates and maintains standard office inventory. Reports any malfunctioning equipment, maintenance, or housekeeping issues to site leader, vendors, or building management and notifies staff, when necessary.
• Receives deliveries, sorts and distributes incoming mail, and organizes outgoing courier deliveries and documents.
• Prepares and reviews invoices and expense reports in a timely fashion.
• Assists for locations in the Bronx Region.

• Associate degree preferred, or equivalent combination of education and/or training
• At least 2-4 years’ experience in a healthcare setting
• Previous experience with managing high volume
• Proven ability to establish and maintain effective working relationships with all levels of staff
• Proficient use of Microsoft Office Suite (Outlook, Word, PowerPoint, and Excel) required
• High attention to detail with the ability prioritize tasks in a deadline driven environment
• Consistently display the highest degree of integrity, professionalism, and discretion
• Excellent interpersonal and communication skills
• On site, in-office presence required

Exceptional Benefits Include:

• Competitive compensation package 
• 10% 401(k) company contribution after one year of service, with 3% company contribution starting day one 
• Choice of a three tiered, very low-cost medical plans starting day one 
• Excellent dental insurance, including orthodontics coverage starting day one 
• Generous paid time off program 
• Annual Salary = $45,000* - $55,000*

Physician Affiliate Group of New York, P.C. (PAGNY) mission is to provide accountable, responsive, quality care with the highest degree of sensitivity to the needs of the diverse population that lives in our New York community. PAGNY is one of the largest physician groups in the country and directly employs nearly 4,000 physicians and allied health professionals who provide services to NYC Health + Hospitals, the largest municipal health care system in the nation serving more than a million New Yorkers annually.  Our providers are highly skilled professionals with outstanding credentials who deliver the highest level of quality healthcare to patients throughout New York City.

Physician Affiliate Group of New York, P.C. (PAGNY) is an equal opportunity and affirmative action employer committed to diversity, inclusion, and equitable hiring practices. We are dedicated to fostering a respectful and supportive workplace where everyone is valued. All candidates are considered based on their individual qualifications, potential, and experience.  

To learn more about our culture and ongoing workplace practices, please visit our Workplace Culture | PAGNY page.

*Salary Disclosure Information:

The salary listed for this position complies with New York City's Salary Transparency Law for Job Advertisements.  The salary applies specifically to the position being advertised and does not include potential bonuses or benefits.  Actual total compensation may vary based on factors such as experience, skills, qualifications, historical performance, and other relevant criteria.