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Resident Monitor

Job Details

Entry
New Directions Corporate Office - Los Angeles, CA
Full Time
High School
$13.50
Any

Description

How this position supports our Mission:

The Resident Monitor works directly with participants to meet their daily needs in a safe and secure environment.

Responsibilities:

  • Responsible for maintaining a calm, friendly and cooperative atmosphere within the facility and with the participants to promote a clean, orderly and healthy environment at all times. Maintain an efficient and professional, courteous front desk at all times.
  • Conducts checks of bed areas, outside grounds and common rooms to ensure that participants are involved in program activities or otherwise productively engaged. Transports participants to appointments or other locations as required.
  • Observes, monitors and records the medication of participants. Maintains confidential, accurate and timely records of medications.
  • Maintains and updates all logs books, required documentation, vehicle use log and any other forms of record keeping in a timely and accurate manner, including the proper storage of such documents.
  • Promptly and accurately reports any issues or concerns regarding participants to Program Manager. Transmits daily email to Program Team regarding any incidents during shift.
  • Conducts drug tests as directed by policy and required by program.
  • Attends staff trainings and department meetings as needed and other duties as assigned.

Qualifications

Required Skills

  • Excellent inter-personal communication skills with the ability to interact with participants of varying ethic, social or economic backgrounds working to resolve drug, alcohol or other issues affecting their growth and development.
  • Experience working with a homeless population highly desired along with a knowledge of veteran related issues.
  • Ability to effectively solve problems and carry out responsibilities under general supervision.
  • Possess excellent organization skill, initiative and follow through. Ability to be detail oriented in completing documentation and logs in a timely manner.
  • Be detail oriented, able to set priorities, meet deadlines, maintain a professional attitude, conduct and appearance at all times.
  • Proficient in office software including: Word, Excel, Outlook and Internet use.

Education & Experience & Other Requirements

  • High School Diploma.
  • One Year of experience working within a therapeutic community or social model recovery program.

Other Requirements

• Provide Employment Eligibility Verification.

• Complete a background screen and drug test.

• Possess a valid California Driver’s License and evidence of insurance coverage.

• Provide annual evidence of tuberculosis test.

• Complete bi-annual CPR Training.

Work Environment and Physical Demands

• The employee may be in contact with individuals and families in crisis who may be ill, using alcohol and drugs, and who may not be attentive to basic personal hygiene, health and safety practices. The employee may experience a number of unpleasant sensory demands associated with the client’s use of alcohol and drugs, and lack of personal hygiene. The employee must be ready to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations.

• The noise level in the work environment is usually moderate in an office setting. Sometimes work may become stressful when working under pressure.

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

•This is sedentary work in an office setting. While performing the duties of this job, the employee is frequently required to stand, sit, walk, stoop, talk, hear, reach above and below shoulders; use hand and finger dexterity, keyboarding and making and receiving telephone calls. The employee may be required on occasion to lift and or carry up to 20 lbs.

•Occasionally the employee will be required to perform work out of the office meeting clients at apartment buildings or other facilities.

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