Summary: The Dental Assistant (DA) shall provide excellent customer service. The DA works collaboratively and professionally with the other clinical staff, under the direction of the supervisor and in collaboration of the Dental Team, for the effective and efficient delivery of medical care services. The duties of the Dental Assistant shall not exceed those duties permitted by Utah State Laws. The Dental Assistant is required to perform duties as outlined in this job description.
Essential Duties and Responsibilities include, but are not limited to:
- Clinical & Documentation Duties: Prepare dental charts, assist during procedures, update and review EHR timely, document treatments and supply use, and maintain accurate coding and prior authorizations.
- Lab, X-Ray & Safety Compliance: Perform lab work and dental x-rays per safety protocols (CLIA, OSHA), ensure lab report follow-up, maintain certifications, and uphold strict patient confidentiality.
- Quality & Infection Control: Participate in quality assurance activities, check for expired supplies, maintain clean clinical environments, and follow all infection control and sterilization procedures.
- Scheduling & Patient Communication: Schedule and follow up on appointments, provide pre- and post-op instructions, educate patients on oral hygiene, and ensure timely, courteous communication.
- Team Collaboration & Patient Flow: Coordinate with team members to ensure smooth clinic operations, respond to internal messages, and assist others as needed to support patient care.
Physical Demands: Duties are generally performed in an office environment where hazards and discomforts are controlled and modifiable. This position requires the ability to stand, bend at the waist, kneel, reach over the head, talk, hear, and see. Must be able to move or lift documents and materials weighing up to 30 pounds. Position requires knowledge and use of typical office equipment including telephones, copiers, fax machines, and personal computers. Position requires frequent contact with fellow employees, patients and community. Position may require travel to other sites for work assignments, meetings or training.
Benefits:
- 401K available on the 1st day of hire for all employees, Family Healthcare will match dollar for dollar up to 3% and .50 cents on the dollar for the next 2% up to 5% of yearly earnings
- Profit Sharing: All employees are eligible for up to 5% of yearly earnings after working with Family Healthcare for 6 months consecutively
- Employee Assistance Program for counseling
- Tuition Reimbursement Program
