Accounting Specialist

Purpose

Provide professional, friendly, and quality service to Old West Federal Credit Union members and team members. Handle all Accounting functions with a high level of accuracy and attention to detail.

Essential Functions

• Basic skill in operating a telephone, scanner, fax machine, ten-key/calculator, currency counter, copier, and general office supplies.
• Basic computer skills such as Email, Microsoft Office products, Internet, and typing proficiency. Understanding of computer transactions with the ability to read histories and interpret account activity.
• Responsible for all Accounting functions which include, but are not limited to

• • File transfers between core software and other accounting software.
  • Branch/Teller balancing of check deposits, deposit settlement GL entry, diagnosis of out of balance issues and communication with branch staff and support for resolution.
  • ACH exception processing to include pre-balancing of files, return entries, review of other related ACH reports and releasing of ACH returns.
  • Share Draft exception processing to include pre-balancing of files, return entries, and review of other related Share Draft reports.
  • Billpay exception processing to include posting or returning of items.
  • Credit card file settlement daily posting and reconciling.
  • ATM remote balancing of terminals.
  • ATM – post withdrawals, deposits, settlement entries and balance GL’s for debit cards and ATM’s.
  • Deposit return and correction processing.
  • Dispute processing for check encoding errors to include share draft and deposit items.
  • Dispute processing for ACH transactions.
  • Credit card monetary adjustments.
  • Corporate draft and Money order stop payment processing.
  • Kasasa ID protect file processing.
  • Accounts payable processing.
  • Old West employee credit card processing.
  • Employee reimbursement processing.
  • GL setup and translation.
  • Post miscellaneous GL entry requests from team members.
  • Daily, Weekly, Monthly balancing of GL accounts.
• Answer the phone by the second ring in a welcoming and professional manner. 
• Assist team members and/or members in identifying and resolving issues or problems in a timely and accurate manner.
• Preserve the membership’s privacy to the utmost extent.
• Prepare and disseminate reports within specified timeframes, if requested or required. 
• Become familiar with Old West products and services, as well as the schedule of fees.
• Lead by example to foster an environment that is supportive of the Credit Union's values and represent the Credit Union with a high level of integrity and professionalism.
• Contribute to the Credit Union's efforts to influence our local communities through maintaining professional relationships and participating in community and business development activities.
• Determine and obtain the proper equipment, facilities, and materials needed to complete a function.
• Adhere to all accounting specialist policies and procedures regarding transactions, cash handling, negotiable items, etc.
• Adhere to all federal, state and/or local regulations, Credit Union policies and procedures, and other compliance obligations.
• Ability to safely operate a motor vehicle. Travel to other branches as needed. Possess and maintain a valid driver’s license.
• Perform other duties as assigned.

General Knowledge & Skills

Basic Skills

• Active Learning - Complete all Credit Union required trainings as well as become knowledgeable in BSA, OFAC and Customer Identification regulations. 
• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology. 
• Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
• Speaking - Talking to others to convey information effectively both in person and over the phone.
• Writing - Communicating effectively in writing as appropriate for the needs of the audience. Respond to e-mail communication promptly and professionally.
• Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective branch, local, state, or national security operations for the protection of people, data, property, and institutions. The ability to maintain confidentiality of sensitive information is crucial. 
• Time Management - Managing one's own time and appropriately tracking it in the designated Time and Attendance program.

Social Skills

• Member and Personal Service - Knowledge of principles and processes for providing member and personal services. This includes member needs assessment, meeting quality standards for services, and evaluation of products and services that will benefit a member with effective cross-selling skill.
• Communication - Strong written and oral communication skills along with the ability to project a professional image while giving and taking information in writing, in person, and over the phone. 
• Coordination - Effective interpersonal skill with the ability to work with individuals and groups at all organization levels, independently or as part of a team.
• Instructing - Training and assisting other team members in functions or areas in which your skillset is broader.
• Negotiation - The ability to productively work through inter-personal conflict to come together and resolve issues.
• Service Orientation - Actively look for ways to help our members and service our communities. Ability to articulate a product or service that will benefit a member through the utilization of needs-based selling.
• Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services.

Education

1. High School Diploma (or GED or High School Equivalence Certificate); and

2. Minimum of three (3) years of banking experience; and

3. Must be bondable.

or

1. High School Diploma (or GED or High School Equivalence Certificate); and

2. Associates Degree or currently work toward degree; and

Work Context

Body Positioning

• Time Spent Making Repetitive Motions - consistent all-day use (e.g., keyboard strokes, twist motions, etc.)
• Time Spent Sitting - approximately 80% of the day
• Time Spent Standing - approximately 20% of the day

Vision: Ability to effectively use a computer screen, interpret printed materials, including denominations, and other appropriate paperwork.

Lifting/Carrying: Ability to lift, carry, and transport files and office supplies.

Stooping/Kneeling: Ability to access files/stock supplies in high or low cabinets and shelves.

Reaching/Handling: Ability to input information into computer systems and retrieve and work with appropriate paperwork, equipment, and supplies. The use of one's hands is an all-day consistent need.

Conflictual Contact: Deal with unpleasant or angry members on a limited basis and not past a certain degree of escalation.

Environmental Conditions: Ability to concentrate in an environment with background noise.

Pace and Scheduling: Ability to work in a fast-paced environment. Functions are expected to be conducted swiftly and accurately. 

Work Setting: Indoors with an environmentally controlled temperature.