A. Project a positive, helpful and professional attitude to our customer.
B. Welcome walk in customers immediately upon arrival.
C. Answer and transfer incoming calls promptly and politely.
D. Cashier: Receive all incoming funds, attach checks to invoices, record petty cash voucher payouts, validate credit card transactions.
E. Assist in typing all necessary correspondences, quotes and other typing as needed for the general manager, sales representative or other personnel.
F. Make copies as needed for truck files and other projects.
G. Coordinate A/R statements and stuffers for mail.
H. Bundle and apply postage to outgoing mail.
I. Balance cash box daily.
J. File and maintain invoices for the Parts and Service departments.
K. Prepare truck paperwork for customer's arrival or transfers.
L. When transferring trucks from one location to another, type delivery receipt, issue dealer plate, take copy of complete file to send to new location. Check in driver expenses and post to truck files daily.
M. Keep track of all dealer plates going in and out.
N. Renew license of company vehicles monthly and update the vehicle records annually.
Other Duties:
A. Project a positive, helpful and professional attitude to management and co-workers.
B. Create and project a culture that is friendly, positive and helpful while maintaining a professional attitude to our customer. Treat the customer with respect at all times.
C. Will be expected to learn skills of other interacting positions within the department in order to fully understand all aspects of customer service.
D. Perform any other tasks or duties as requested.
