Process Automation Engineer

ABOUT THE COMPANY

Acumen is one of the nation's leading fiscal agents offering a portfolio of innovative financial management services backed by superior customer service. Our passion is to help people lead independent lives through exceptional participant-directed programs. Acumen is a great place to work. Our employees make a positive difference in our client's lives by what they do. Among many benefits to working here, we offer medical, dental, and vision coverage, generous paid time off, and incentive bonuses to those who qualify.

OVERVIEW AND ESSENTIAL JOB FUNCTIONS

The Process Automation Engineer pioneers intelligent automation at Acumen. They will build Power Automate flows, GPT agents, and ML tools. The Process Automation Engineer is responsible for designing scalable solutions that streamline operations, eliminate inefficiency, and multiply human impact. They help establish the architecture, guardrails, and standards that others will build on, with the opportunity to shape a modern automation function from scratch.

• Design and build Power Automate workflows across business functions
• Develop and deploy lightweight AI tools (e.g., GPT, Form Recognizer, Copilot)
• Partner with BI engineers for data access and flow integration
• Monitor usage and model performance; iterate based on outcomes
• Champion security and compliance best practices, especially in workflows involving HIPAA/PHI and participant PII data
• Maintain secure, compliant practices for PII and HIPAA data handling
• Define standards, best practices, and architecture for reusable automation components
• Other duties as assigned
•  ALL Acumen employees will be vigilant to support the positive compliant cybersecurity company posture by familiarizing themselves with all policies, procedures, standards, and guidelines and act accordingly. 

MINIMUM QUALIFICATIONS

•    4+ years in process automation, AI/ML engineering, or Power Platform development
•    Familiarity with LCNC tools, GPT APIs, Azure AI, and data pipelines
•    Proven ability to build secure and compliant solutions that handle sensitive data
•    High accountability, fast learner, and excited to build from the ground up
•    Strong bias for action and comfort working in ambiguous, greenfield environments
 

PREFERRED QUALIFICATIONS
•    Experience with prompt engineering and human-in-the-loop AI workflows preferred
•    Master’s in AI in Business (MS-AIB), Information Systems (MS-ISM), or equivalent technical program preferred

Acumen, LLC is an Equal Employment Opportunity (EEO) employer. We embrace diversity in all its form. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

If you require reasonable accommodation for any part of the application process or hiring process, please submit your request through one of the following methods listed below:

(a) Dedicated fax 866-268-8885
(b) Dedicated email hrdept@riseservicesinc.org DISABILITY ACCOMMODATION REQUESTS ONLY
(c) US mail - 4554 E Inverness Ave Mesa, AZ 85206- Attn Human Resources
(d) Dedicated phone 1-866-242-2714 Option 1 (Employment Opportunities) DISABILITY ACCOMMODATION REQUESTS ONLY