ABOUT THE COMPANY
Acumen, LLC. is one of the nation's leading fiscal agents offering a portfolio of innovative financial management services backed by superior customer service. Our passion is to help people lead independent lives through exceptional participant-directed programs. Acumen is a great place to work. Our employees make a positive difference in our clients lives by what they do. Among many benefits to working here, we offer medical, dental and vision coverage, generous paid time off, and incentive bonuses to those who qualify.
OVERVIEW AND ESSENTIAL JOB FUNCTIONS
The Payroll Manager will provide day-to-day leadership of the Payroll Department which ensures the swift and accurate completion of pay for employees and vendors of Acumen clients and help facilitate clients freedom, choice, and opportunity. The Payroll Manager will be in charge of organizing and overseeing any updates, changes, or onboarding needs of the company payroll processes and systems. They will perform duties that require an understanding of payroll policies, compliance, and procedures with a strong level of customer service. The ideal candidate has managerial and leadership experience and will be in charge of supervising and delegating responsibilities to an assistant payroll manager, payroll leads, and processors.
- Facilitates the development and implementation of all Payroll specific policies and procedures in compliance with all federal, state, and local legal requirements including DOL and IRS compliance.
- Provides leadership, supervision, coaching, feedback, development, and discipline (as necessary) to the Payroll team that consist of 2+ direct reports and numerous indirect reports, and acts as role model within organization.
- Ensures that Payroll members effectively perform the essential functions of their positions while meeting and/or exceeding all customer and contractual expectations and requirements.
- Promotes quality assurance, and ensures all necessary controls are in place within the Payroll department. Facilitates timely corrective and preventive actions to address all quality, training, and performance issues.
- Consistently identifies opportunities for improvement and works with the VP, Operations to identify, test, and implement short-term and long-term resolutions (including process improvement, new technology and training of team members).
- Overall responsibility for the management of the department budget and ensures that resources are available to meet contractual responsibilities.
- Openly and proactively communicates relevant business information (i.e. new business, new policies, expectations) to direct reports through regular one-on-ones and performance management policies and procedures. Open and proactive communication to indirect staff (where applicable) through regular departmental meetings.
- Participate in cross-departmental meetings and facilitate effective cross-departmental communication. Represent the best interests of Acumen and the clients served when interacting with all stakeholders.
- Use strategic and solutions-oriented thinking to complete multiple tasks.
- Ability to prioritize and meet rigid deadlines.
- Able to occasionally work other than typical work hours to meet high volume demands.
- Ensure proper escalation to senior management where appropriate
- Performs all other job-related duties as assigned.
- ALL Acumen employees will be vigilant to support the positive compliant cybersecurity company posture by familiarizing themselves with all policies, procedures, standards, and guidelines and act accordingly.
