Zipline/Ropes Course Ground Guide

Job Description

Treetop Adventure Rescue and Ground Guides spend the day in a dynamic outdoor work environment. Guides work with guests to provide a safe, fun and rewarding experience.  Treetop Guides have strong communication and leadership skills; have good attention to detail; have strong customer service skills; are able to lift 50lbs; are able to stand for long periods of time; are able to walk three to five miles a day; be willing to work outside in all different types of weather; be physically fit and comfortable with heights; be a good team player; have a strong work ethic.

This position is responsible for ensuring the safety and exceptional experience for all zipline guests. Responsibilities include setting stop ropes, tying required knots, assisting guests in proper harness and helmet fitting, demonstrating proper zipping techniques, operating the zipline activity, breaking guest’s speed upon incoming approach, performing retrievals and rescues, inspecting equipment. The Zipline Guide is responsible for, but not limited to, the following:

Responsibilities (not limited to):

Ropes Course Specific Job Responsibilities:

• Daily Course and equipment Inspections

• Greeting and Harnessing Guests

• Delivering Safety Briefings

• Monitoring Courses - helping people safely navigate treetop obstacles

• Performing Rescues (lowering clients to the ground - Rescue Guides only)

• Be trained in lift operations

• Be trained in other activity areas:

  • Avalanche Slide Attendant

  • Food Service

  • Ticket Sales

  • Cowboy Coaster

Zipline Specific Job Responsibilities:

• Daily opening and closing procedures of the zipline course. 

• Supervising the progress and experience of each assigned tour group.

• Assuring the safety and wellbeing of guests throughout each tour. Performing course rescues.

• Conducting complete inspections of all course components and gear. Assisting with course maintenance efforts.

• Assisting with weigh-in, waivers, and harness distribution. 

• Continuing to build relationships with guests throughout the tour by using communication skills to listen, engage, and converse.

Qualifications:

• Must be at least 16 yrs old

• Able to lift 50+ lbs

• Basic 1st Aid and CPR - pay increase for Wilderness First Aid (WFA) or Wilderness First Responder (WFR)

• Rescue Guides must complete a 5-day training course and pass a physical and written test

• Related field of study and/or work experience in the outdoors or adventure tourism a plus.

Season Dates:

Part-time: May 1st - June 16th

(Tentative Training May 6th -May 17th)

Full Time: June 17th - September 2nd

Part-time: September 3rd - October 8th

Benefits:

Free activities for self and immediate family

40% discount on activities for family and friends. 

Retail, rental, dining discounts

Experticity.com pro purchase membership