Health Service Technician- Women's Services

Position Summary:

Under direct supervision, assists with daily living activities at the person's home, in a daytime non-residential facility or a residential facility. Provides training of basic personal and social skills, simple academics, or work skills to consumers/students in a state school, hospital, juvenile detention facility, residence, group home, workshop, or supported employment environment.

Job Responsibilities & Performance Standards:

• May train clients in basic housecleaning/laundry skills.
• Assists clients in shopping for food, household supplies, and clothing. Trains clients in shopping skills noting differences in quantity, quality and price.
• Assists clients with personal grooming, selecting clothing to wear, or other personal assistance, as needed.
• Reads and writes letters, and assists with other routine personal business, as needed.
• Encourages clients to provide nutritious meals and instructs in meal planning. Assists persons with diet restrictions to plan and prepare food within diet guidelines. Prepares meals when clients cannot do so.
• Plans budget with clients. Helps clients pay bills and determine what the most essential purchases are.
• Assists clients in applying for financial assistance, food stamps, medical assistance, and other appropriate community resources.
• Assures that all persons riding in vehicles are in seat belts.
• Provides safe transportation for clients, when needed, by following all laws regarding vehicle safety (locally and out of town).
• Provides emotional support, as needed, to families in crisis and under chronic stress.
• Listens and talks with clients to obtain information about their needs, improve their self-esteem, and help combat loneliness.
• May instruct family members on care for the client.
• May assist in the presentation of educational group lecture and other group discussions related to appropriate topics.
• May assist with the development of an individual service/treatment plan for each client.
• May counsel or advise clients on behavioral problems, daily decision making and the resolution of minor problems.
• Encourages recreational activities that enhance client self-worth.
• Observes and reports signs and symptoms of illness to case manager.
• May schedule appointments for needed medical treatment.
• Accompanies client to doctors, obtains doctor's instructions and helps clients to understand and follow doctor's instructions.
• Assists clients in obtaining an adequate supply of prescriptions. Develops a safe method to assist client in taking proper dosages of medication.
• Maintains confidentiality of client records.
• Completes all forms and narratives in accordance with agency policies.
• Maintains case records accurately and in proper order.
• Maintains a tickler file for upcoming reviews and deadlines.
• Attends meetings and trainings, as scheduled, to stay up-to-date with changes in policies and programs.
• Attends internal and external educational programs and meetings as available for continuing education in improving job performance.
• Reads and evaluates relevant literature, manual transmittals, county letters, and memorandums.
• Observes and monitors client behavior.
• May participate in case reviews, consulting with the team to evaluate the client's needs and plan for continuing services.
• Other duties, as assigned.

Minimum Qualifications:

High school diploma or GED AND any combination of training and experience, which would have enabled the applicant to acquire the necessary knowledge, skills and abilities.

Preferred Qualifications:

Previous direct patient care experience, particularly with individuals with mental illnesses and substance abuse.

Certificates, Licenses, Registrations:

Valid drivers license required.