Program Associate - Clarke - FT

Position Summary:

The Program Associate provides a variety of routine clerical functions within a behavioral health outpatient office setting.

Scheduled Hours: Work hours will vary to include some evening and Saturday hours; Hours of operation will vary based on clinic location.

Duties and Responsibilities:

• Works in a fast-paced environment that requires multitasking, excellent customer service & interpersonal skills to greet clients & visitors promptly and courteously.
• Answering phones
• Scheduling appointments
• Verifying insurance and collecting copays
• Data entry
• Scanning/downloading info into the ECR.
• Handling client questions and concerns
• Attends agency meetings and completes required trainings.
• Checks vital signs
• Obtains prior authorization for medical services or medications
• Other duties as assigned.

Minimum Qualifications:

High school diploma or GED and 1yr of general office or administrative experience

Preferred Qualifications:

• Medical Assisting experience/background preferred
• Minimum 1 year experience working in a medical/behavioral health setting.
• Outgoing, engaging, and personable communication skills.
• Experience working in a medical or behavioral health office.
• Excellent computer skills including familiarity with Microsoft Word and Excel.
• Highly organized and detail oriented.