Hampden-Sydney College is accepting applications for an Associate Director of Enrollment Operations. Reporting to the Director of Enrollment Operations, the Associate Director plays a crucial role in supporting the College's mission by overseeing enrollment data and ensuring the efficient operations of the Enrollment Division. This role also involves managing and utilizing data tools to ensure efficiency and accuracy for the division. The Associate Director will assist the Director with the strategic oversight of enrollment operations, ensuring the smooth and accurate functioning of all platforms and processes.
Duties
Assist the Director of Enrollment Operations in organizing and in executing efficient operational workflow and ensure that employees understand their duties and delegated tasks and on-boarding new employees.
Assist the Director of Enrollment Operations in providing the first level of support concerning the software, hardware, and database issues for the division.
Assist the Director of Enrollment Operations in serving as the lead operational manager with regard to Slate (CRM). Helps to ensure Slate remains current with new information pertaining to inquiries, applicants, schools and other datasets. Manages both admission and financial aid communications in Slate as needed. Assists in managing the decision processes in Slate ensuring 100% accuracy of admission and scholarship decision and financial aid award packages. Prepares and executes annual Slate cycles. Assists to maintain the import from Slate to Jenzabar through Constituo. Serve as one of the Slate Captains to submit service tickets to Slate as needed. Coordinate the import from Financial Aid to Slate, including data, financial aid letters and packages.
Works closely with VP for Enrollment and Director of Enrollment Operations to manage relationship with outside mail-house. Also including but not limited to MARKETview, Enrollment Research, Niche, College Vine, and EAB. Ensures that all hardcopy mailings are completed in timely and accurate manner. Imports and uploads data including but not limited to College Board, ACT, Search Responders, Common Apps, Athletics and PowerFaids.
Assists the Director of Enrollment Operations to coordinate and complete the Common App Membership Profile for First-year and Transfer students yearly. Coordinate with the Common App Representative all that is needed to go-live on August 1st each year.
Assists the VP and Director of Enrollment Operations in directing the Enrollment Division’s extensive personalized communication plan for prospective and incoming students. Maintains appropriate inventory of stationery, envelopes, and other supplies needed for communication plan. Updates and creates deliver emails, forms and events in relation to operations.
Coordinates all enrollment projects with other administrative departments at the College to ensure seamless communications for all prospective students.
Perform other duties as assigned.
