Job purpose
Major Rides Attendants work both as a single operator, and on multi-operator rides with the Major Rides Operator, in the safe operation of our Thrill rides and attractions for the enjoyment of our guests. If you are committed to safety, have a sharp eye, and enjoy taking part in making the day fun--and safe--for our guests, then this position in the Ride Operation department is for you!
Duties and responsibilities
Maintain a safe attraction
- Perform pre-operation safety checks at the opening of the ride and after any power failure or emergency shutdown.
- Fill out pre-operation checklist.
- Understand and follow all emergency protocols.
- Monitor and enforce the safety of riders during all aspects of ride operation.
- Monitor ride continuously while in operation.
Perform pre-dispatch safety checks
- Screen riders for proper height and weight (as applicable) and verify correct bracelet color of the day and bracelet type.
- Verify security of all rider restraint devices.
- Verify that riders are properly seated in the ride seat.
- Monitor guests for loose items and secure them in designated area for the rider.
- Check the security of entrance and exit gates.
- Deliver safety spiel(s).
- Stand in safe zones and verify all attendants/operators are in safe zones during ride operation.
- Verify all guests are behind perimeter fencing.
- Visually perform final scan prior to dispatch.
Follow all policies and procedures of ride operation
- Assist loading/unloading of riders.
- Maintain focus and operate the attraction using designated controls as instructed, in an efficient manner.
- Close attraction during weather, other safety shutdowns, and at park closing time.
- Communicate with management and Unit 1 using a portable radio as necessary.
Provide and maintain a safe, fun, and clean guest friendly atmosphere.
- Engage riders at all points of contact (rider screening, load, unload, pre-dispatch safety checks) to provide direction and/or verbal acknowledgement to enhance awareness.
- Clean attraction and immediate surrounding area as necessary.
- Notify management when a more advanced cleaning is necessary.
- Be attentive to guests needs.
- Be able to assist guests or find someone that can.
- Stop operation of attraction when a safety issue arises and notify management.
Comply with all policies and procedures of Funtown Splashtown USA
- Follow all policies and procedures of the Department.
- Maintain professional appearance following all uniform guidelines.
- Attend all required department, interdepartmental, and park trainings.
- You may be assigned to other duties as necessary.