Rater/Agency Support, Northeast Agency

Safety Insurance is proud to be one of the leading property and casualty insurance providers in Massachusetts. We are committed to supporting independent agents and their customers through our unwavering dedication to excellence.  Our success is built on a simple philosophy: deliver the highest quality insurance products at competitive rates while providing exceptional service at every step. 

At Safety Insurance, we don’t just offer jobs – we offer careers that are challenging, fulfilling, and designed to grow with you.

Our people are our greatest asset. A diverse workforce makes us stronger, more innovative, and better equipped to serve our customers. At Safety, we empower our employees to be their best by fostering an inclusive environment and offering resources that support their careers, education, and families. We also understand the importance of work-life balance. That’s why we offer hybrid work options, flexible schedules, and a 37.5-hour workweek.  Conveniently located in the heart of Boston’s financial district, our downtown office is a positive space where employees can stay connected to both each other and the pulse of the city.

Safety’s benefits go beyond the basics. In addition to competitive salaries, our comprehensive benefits package includes:

• Medical and dental insurance
• 100% matching 401(k) retirement plan
• 100% tuition reimbursement
• Free on-site fitness center
• Complimentary coffee and breakfast service
• Hybrid work schedules
• Working Advantage Discount Program
• Employee Assistance Program
• …and much more!

Join Safety Insurance and discover a career that’s built to support your success – both personally and professionally.

The Personal Lines Agency Support & Rating Associate is responsible for calculating insurance premiums to determine eligibility for home and auto insurance.

Responsibilities 

• Calculate insurance premiums in the agency rating system and in company websites to determine eligibility for home and auto insurance in standard market as well as excess and surplus lines market.
• Work closely with Agency personnel, Brokers and Underwriters to evaluate the risk associated with insuring different individuals, businesses or assets.
• Retain company information and manuals to align rating strategies and procedures.
• Analyze competitor rates and market trends to ensure competitiveness.
• Stay current with industry trends, carrier updates and system changes through ongoing education and training
• Actively participate in professional development opportunities to obtain relevant certifications
• Work closely with other team members to deliver seamless service and support agency goals

Qualifications

• Personal Lines Property & Casualty insurance license is required
• Strong attention to detail
• Ability to provide outstanding customer service experience
• Experience with Applied EPIC Systems and Boston Software/Singlepoint