Sales Manager

ABOUT DBD: THE STUDIO //

DBD: The Studio is a full-service creative agency that exists to create the most memorable, entertaining and sharable experiences.

We believe the right experience creates a memory that lasts forever. Thus, we strive to create experiences that are extraordinary, experiences that are authentic, original, and moving, combined with flawless, innovative, stunning, and on brand craftsmanship.

From negotiation to fabrication and everything in between. We've got all the tools needed to design unique events all under one roof. Because every step of every project needs the same obsession and attention to detail. We leave nothing to chance. Ever.

Specialties within our Studio: Creative // Design // Sales // Operations // Welding // Carpentry // Woodwork // Metalwork // 3D Printing // CNC // Paint // Floral // Fabric //Entertainment // Rentals // Costumes // and more!

POSITION OVERVIEW //

The Sales Manager playing a pivotal role in developing and delivering innovative, cost-effective solutions for our clients while maintaining exceptional service standards. This position requires a strategic mindset, strong leadership skills, and a passion for client satisfaction.

KEY RESPONSIBILITIES //

• Cultivate and nurture strong relationships with both prospective and existing clients
• Proactively identify new business opportunities through networking, lead generation, and market analysis
• Conduct thorough needs assessments to align client requirements with our products and services
• Promptly respond to client inquiries, providing detailed information, accurate quotes, and comprehensive bid specifications
• Develop and execute data-driven sales strategies to meet or exceed revenue targets
• Leverage in-depth product knowledge to deliver compelling presentations and demonstrations
• Negotiate favorable terms for prices, sales conditions, and service agreements
• Manage the contract preparation process, submit orders, and coordinate with internal teams for seamless fulfillment
• Serve as the primary liaison between clients and internal departments to ensure effective communication
• Prepare and present regular account status reports and performance metrics to the sales manager
• Deliver exceptional customer service, fostering long-term client relationships and brand loyalty
• Articulate complex information clearly and concisely through both written and verbal communication
• Collaborate with Creative and Operations teams to optimize and streamline the sales process
• Develop and maintain expertise in DMC and event services to provide informed recommendations
• Facilitate cross-departmental communication to enhance overall organizational efficiency
• Oversee workflow and business management in partnership with a designated coordinator
• Review and refine proposals, prepare accurate cost sheets, and draft client contracts
• Participate in site inspections and client meetings as required
• Uphold and promote Destinations by Design sales service standards
• Maintain meticulous client program files and initiate internal workflows

DESIRED EDUCATION, EXPERIENCE, & QUALIFICATIONS //

• Bachelor's degree in business administration, Marketing, Hospitality Management, or a related field; MBA preferred
• Minimum of 2 years of progressive sales experience in the events, hospitality, or related industry
• Proven track record of meeting or exceeding sales targets
• Demonstrated experience in developing and implementing successful sales strategies
• Strong knowledge of CRM systems and sales analytics tools
• Excellent negotiation and closing skills
• Outstanding verbal and written communication abilities
• Proficiency in Microsoft Office Suite, with advanced Excel skills
• Experience in managing and mentoring a sales team
• Strong network within the events and hospitality industry
• Ability to travel up to 25% of the time for client meetings, industry events, and site inspections
• Adaptability to work in a fast-paced, dynamic environment
• Creative problem-solving skills and ability to think outside the box
• Strong presentation skills with the ability to engage diverse audiences
• Certification in event management (e.g., CMP, CSEP) is a plus
• Fluency in a second language is advantageous

PHYSICAL REQUIREMENTS //

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.
• Must be able to access and navigate each department at the organization's facilities.

The compensation package will be commensurate with experience. Our employees are entitled to a standard set of benefits, including health and dental insurance and 401(k) with company match.