OVERVIEW:
Burch Oil Company is a regional leader in the distribution of petroleum products and propane. The Company markets its products through Burch Oil, Burch Oil of Charles County and Burch Propane. The Company sells and distributes these products to residential and commercial customers throughout southern Maryland and parts of Virginia. In addition, Burch Oil Company has diversified its operations across multiple industries leveraging growth opportunities in both the quick serve restaurant industry, through Dairy Queen franchises, and the automotive care industry with premium car wash services.
SUMMARY OF THE POSITION:
Dairy Queen strives to create positive memories for all our fans so our DQ crew members must be positive, energetic individuals who are passionate about the Dairy Queen brand and focused on delivering exceptional customer (fan) service. DQ crew members should be eager to lead, do things right, be accountable, have ownership in what they do, and be able to create smiles and stories for our fans.
Job Functions:
- Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
- Enthusiastically greet and welcome fans to the Dairy Queen brand
- Strive to exceed fan expectations and deliver fan first service through timely and quality service
- Quickly and accurately prepare food products following restaurant, health, and safety standards
- Properly and safely operate and maintain restaurant equipment including grill, fryer, freezer, and other cooking equipment
- Complete assigned preparation work for stocking and setting up grill area
- Calmly solve fan concerns and embrace Dairy Queen’s service recovery standards
- Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members
- Create and maintain a positive, safe, clean, and inviting environment for fans and team members
- At all times exhibit a genuine passion for excellence
- Perform other duties as assigned by management
