Retail Associate

Join Our Team as a Retail Associate!
Part-Time | Approximately 20 Hours Weekly | Weekend Availability Required

Are you passionate about creating memorable customer experiences and empowering the next generation of leaders? At Girl Scouts River Valleys (GSRV), our Retail Associates play a key role in delivering frontline service to parents, youth, and volunteers while supporting the Girl Scout mission of building girls of courage, confidence, and character.

As part of the GSRV Retail Team, you'll help bring the Girl Scout experience to life by providing resources, education, and products that inspire members and create a sense of belonging. If you’re ready to be the friendly face that connects our community to everything Girl Scouts has to offer, we’d love to hear from you!

Why This Role Matters
As a Retail Associate, you’ll:

• Be the first point of contact for customers, creating a welcoming and engaging experience for everyone who visits our shops.
• Connect families and volunteers to products that enrich their Girl Scout journey and recommend materials that enhance their experience.
• Work within our on-site shops, assist at off-site events, and operate pop-up shops that bring the Girl Scout store to the community. 

What You’ll Do

• Provide exceptional customer service by welcoming guests and sharing how our products support the Girl Scout mission.
• Stay informed about product offerings and the Girl Scout experience to provide expert recommendations.
• Process sales transactions and manage inventory with precision to ensure smooth operations.
• Assist in creating fun and inviting displays that inspire girls and excite volunteers.
• Travel to pop-up shop events, process pre-orders, set up and manage mobile retail spaces, and ensure merchandise and equipment security.

Inventory Management & Operations

• Collaborate with internal teams and customers to execute special orders.
• Maintain a well-stocked and organized sales floor while addressing inventory shortages and customer requests.
• Support accurate inventory counts and follow established processes for merchandise receipt, distribution, and sales.

What We’re Looking For

• A passion for delivering excellent customer service and enthusiasm for the Girl Scout mission.
• Strong organizational and communication skills, with the ability to adapt to various audiences.
• A willingness to work weekends and occasionally travel to off-site events.
• A team player who embraces diversity, equity, inclusion, access, and anti-racism as core values.

Why You’ll Love This Role
This part-time position (approximately 20 hours per week) offers a chance to make a meaningful impact in your community while working in a dynamic and supportive environment. You’ll collaborate with colleagues across the council, create memorable customer experiences, and support a mission that inspires and empowers girls.

Ready to Join Us?
Become part of a team that’s making a difference. Apply now and help us continue building a movement that changes lives!

Don't meet every requirement? Studies have shown that women and BIPOC professionals are less likely to apply to jobs unless they meet every single qualification. At Girl Scouts River Valleys, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you are excited about this role but your experience doesn't align perfectly, we encourage you to apply. You might just be the right candidate for this or other roles.

Girl Scouts River Valleys is committed to diversity, equity, inclusion, access, and racial justice, and is working to boldly lead as an anti-racist organization that uplifts and empowers every Girl Scout to know their worth and lead in their world. This means leading not just with words, but with actions.