Learning Resource Coordinator

Job Summary

Under the direction of the Director of Planning, Assessment, and Statistics, the Learning Resources Coordinator supports student academic achievement by aligning assessment data with learning strategies and resources. This position works collaboratively with faculty, Student Affairs, and academic support services to assist students in academic difficulty and promote a culture of continuous improvement.

This position is distinguished from others in that the nature, scope, and diversity of responsibilities of this position provide highly sensitive support to the WCUCOM administration, faculty members, the Assistant to the Registrar.  Responsibilities require the exercise of confidentiality, and technical knowledge of specific areas of assignment.

Duties and Responsibilities

This job description does not state or imply that these are the only duties to be performed by the employee occupying this position.  Duties and responsibilities listed are essential job functions and exclude functions which are incidental to the performance of fundamental job duties.

• Assist WCUCOM and WCU in the implementation of their respective Mission Statements, Statement of Purpose, Institutional Plan, and Financial Plans;
• Connect students with appropriate learning and remediation resources based on assessment data.
• Serve as a liaison between Assessment and Student Success regarding at-risk students.
• Assist the Associate Dean, Academic Affairs in planning short-term, intermediate, and long-term goals and planning efforts of WCUCOM in the areas of assessment;
• Monitor student progress and engagement with assigned support tools or programs.
• Maintain a database of available learning resources and generate usage reports.
• Maintain all student listserves for various learning resources
• Oversee the scheduling of all educational space for WCUCOM;
• Serve as key back-up for ECHO360 scheduling software;
• Serve as key back-up for exam preparation including organizing and sorting questions created by Faculty;
• Ensure testing environment and all proctoring is appropriate for all WCUCOM accommodation students;
• Attend university events when staff participation is expected;
• Assist in the preparation of accreditation materials;
• Other duties as assigned

Required Qualifications

• Bachelor’s degree
• Minimum 2 years of experience in academic support or student development.
• Strong interpersonal and communication skills.
• Work experience with teaching adults and utilizing adult learning theory, learning analytics, and support software.

Preferred Qualifications and Attributes

• Previous experience in an osteopathic medical school setting
• Master’s Degree  
• Excellent verbal and written communication skills
• Experience in proofreading and editing
• Excellent interpersonal and organizational skills

Physical Demands

• Must possess mobility to work in a standard office setting, and to use standard office equipment including a computer
• Must have vision to read printed materials and a computer screen; hearing and speech to communicate in person and over the telephone
• Must have the ability to sit or stand for extended periods of time
• Must have strength and agility to move files and minor office equipment
• Must be able to maintain office hours and perform duties in an on-campus setting