Data Strategy Specialist

POSITION TITLE: Data Strategy Specialist

DEPARTMENT: Program Compliance and Performance Measurement

REPORTS TO: Sr. Director of Data Systems

DIRECT REPORTS: None

LOCATION: 41st Shelter

Join a Legacy of Hope and Empowerment at Covenant House New York!

For over 50 years, Covenant House New York (CHNY) has been at the forefront of transforming lives by providing comprehensive shelter, housing, and wrap-around support services for vulnerable homeless, runaway, and exploited youth. As the largest provider of these essential services in New York City, CHNY impacts the lives of over 1,500 young people aged 16 to 24 every year.

At CHNY, our doors are open to all young people in need, regardless of race, religion, sexual orientation, gender identity, or expression. Our dedicated team provides a range of services, including shelter, housing, education, employment, health, mental health support, youth development, and anti-human trafficking initiatives. We operate with harm reduction and trauma-informed principles to ensure the best care for our youth.

But our mission goes beyond immediate support. We are passionate advocates for systemic change, influencing public policy, and raising awareness of the critical issues surrounding youth homelessness. Our ultimate goal is to provide a safe refuge and empower young people to build a brighter future founded on compassion, unconditional love, and absolute respect.

Join us in making a difference in the lives of countless young people. Join a team that inspires long-term transformation and hope.

Job Summary

The Data Strategy Specialist supports the implementation of data strategies that allow Covenant House New York to maintain a high level of data quality and efficient data processes. The Program Compliance and Performance Measurement team’s work encompasses compliance, program evaluation, quality improvement and organizational learning functions.

Duties & Responsibilities

• Collaborates with program staff to develop user-friendly data collection tools in our Efforts to Outcomes (ETO) database based on programmatic and/or reporting needs.
• Assists with the overall management of Covenant House New York’s ETO system, including adding programs, maintaining programs, and creating program dashboards.
• Monitors data implementation plans and adjusts protocols and systems as needed to ensure data is accurate, understandable, and helpful to programs.
• Develops and maintains well-designed data reports that staff at all levels of the organization can understand and utilize, as well as trains staff to use reporting tools.
• Develops and maintains documentation of data collection, management, and integration processes and protocols for all CHNY databases, including ETO, PTS, ECW, TIMS, Single Stop, TMS, and HMIS.
• Assists in the implementation of evidence-based and proven social service models and ensures that data-related components of these models are implemented.
• Responds to internal requests for data in a timely way and resolves data quality issues across internal and external data systems.
• Manages DYCD’s PTS database, maintaining accurate data within the system and ensuring proper use by staff.
• Provides technical assistance and support to program staff, as needed, on program-based data entry and management.
• Performs other duties as assigned by the Director of Data Systems.

Qualifications

• Bachelor’s degree required. Master’s degree preferred.
• Knowledge of ETO preferred.
• Excellent mathematical and analytical abilities required.
• Excellent computer skills, including proficiency in Microsoft Word, Excel, PowerPoint, and Google Sheets, are required. Understanding of Pivot Tables preferred.
• Excellent writing and communication skills required. Able to communicate technical and mathematical ideas clearly to people of all career backgrounds.
• This position requires working weekends and some holidays to ensure the timely submission of reports.

Benefits

Covenant House New York offers a rich package of benefits, including but not limited to:

• Medical
• Vision
• Dental
• Life & Supplemental Life Insurance
• Short-term and Long-term disability insurance 
• Eligibility for medical benefits begins on the date of hire
• PTO includes three weeks of vacation in the first year, ten holidays, 13 sick days, five personal days, and birthday days off
• 403b with employer contribution after 12 months